iTunes crashes with BSOD

J

JWeinberg

Has anyone experienced this problem?

I download the new iTunes for Windows last night from the Apple site and
loaded it on my Windows XP Pro system. When I try to start the program with
a music CD loaded, or try to run a CD with iTunes running, the program
consistently aborts and crashes my system. I get the BSOD with the
following information:

Code that caused the crash: BUGCODE_USB_DRIVER
Stop: 0x000000FD
Address info: (0x00000002, 0xFF9F2008, 0xFF9D99D0, 0x820F8CC0)

All of the latest patches and drivers are installed, including SP1. I have
three drives capable of burning and reading CD's on the system. One is
connected via Firewire, one via USB 2.0, and one is an ATAPI drive that is
also a DVD burner. All work fine with Roxio or Windows Media Player. I had
Norton Antivirus running, so I turned that off and iTunes still crashed the
system.

Looks like a nice program. Suggestions?

JWeinberg
 

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