Issues with Outlook 2003

G

Gerry Hogan

I have a user experiencing two issues with Outlook 2003.
The first issue is, when they shut down Outlook
outlook.exe remains in the process list in Task Manager.
When they try to restart Outlook it won't start and a
second instance of outlook.exe is listed in the process
list. If the first instance of Outlook.exe is ended
Outlook can be started without issue. The second issue is
the offline folders are synchronizing. They are set up
properly under send/receive groups and it looks like the
synch completes during Outlook shutdown. But if you open
Outlook in offline mode none of the new emails are listed.
Recreating the user's mail profile didn't resolve the
issue. The user's system is as follows: Acer Travelmate
C110 with Windows XP Tablet and Office 2003. Thanks in
advance for any help.
 
J

jakki

I have the same problem. Outlook starts fine the first time, but if
close it an icon remains on the system tray and I can't restrt i
without rebooting. I upgraded from XP. I had the same problem with th
beta version of 200
 

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