Is my integrated nic dead?

[capitan]

I have a Dell Inspiron 2650 laptop with an integrated nic 3c920 that
seems to have just died out of the blue (no lights on the card). I
tried installing both older, then newer version of the drivers but am
having no luck. After installing the drivers, the card appears in the
device manager with a warning symbol on it and says this device cannot
start (code 10). After rebooting once or twice, it disappears from the
device manager again. Thr Dell diagnostic disk says it can find the
card, but it has no diags for it. The 3com diags say they can't find
the card. When I go to start, run, type in msinfo32, click tools, net
diagnostics from the menu, click set scanning options, check all boxes,
then click scan your system, it lists the 3c920 card under network adapters.

It seems like the card is dead because it has no lights on, but I'm not
entirely sure because some diags can see it, others can't. I also tried
a google search for 3c920 code 10 and couldn't really turn up anything.
Any suggestions out there? Thanks.

 

[NotMe]

Uuninstall it from device manager and reboot.
Make sure the onboard NIC is enabled in BIOS, then install the driver when
XP detects the new hardware.
If that doesn't work, get a PMCIA or USB NIC.

 

[Yves Leclerc]

If this is an intergrated card (on the motherboard), check in the BIOS to
see if it is enabled/on?

Have you tried a different network cable? Cables can go bad.

 

[Lil' Dave]

There is no "card", its a chipset integrated to the motherboard. Has to be
enabled in the bios.

If no luck, disable it. Install aftermarket version which is an add-on. XP
may or may NOT have the driver for an add-on. Check with the maker of the
add-on.

 

[capitan]

There is no "card", its a chipset integrated to the motherboard. Has to be
enabled in the bios.

If no luck, disable it. Install aftermarket version which is an add-on. XP
may or may NOT have the driver for an add-on. Check with the maker of the
add-on.

Thanks Lil Dave, Yves, and NotMe for your responses. It actually turned
out to be a conflict with the modem. I had to create 2 hardware
profiles, one for the nic driver disabled and one for the modem driver
disabled, and now it works fine.

 

[Lil' Dave]

Thanks Lil Dave, Yves, and NotMe for your responses. It actually turned
out to be a conflict with the modem. I had to create 2 hardware
profiles, one for the nic driver disabled and one for the modem driver
disabled, and now it works fine.

Assumng you have an modem on a PCI card. This may not be needed if you have
another slot for the modem. Try moving the modem card to another slot for
instance where it will use an alternative hardware irq.
Another alternative is to disable onboard serial com port in the bios, this
will free up irq 3 or 4 depending on which port you disable. You may have
to deinstall/reinstall the modem driver software to make the change
properly.