G
Guest
I am unable to open internet options from control panel.
G
Guest
zog said:
Hi,
Well, we will take this step-by step:
Please try in both Normal mode and Safe Mode, if Normal mode fail try safe
mode.
1- Please do the following:
Open a run Command and type in:
gpedit.msc click [OK]
On the group Policy locate this option under:
[&] User configuration
[+] Software Settings
[+] Windows Settings
[-] Administrative Templates
[-] Internet Explorer
[+] Application Compatibility
[+]Internet Control Panel
[ ] Offline Pages
[ ] Browser menus = Look in the right Pane/Window for this
Option:
[$]Tools menu
isable Internet Options... menu option.Make sure this not Disabled for your account by double clicking it and see
the settings there.
Note you can do any changes unless you are logged as administrator.
Another the registry by opening a run command and type in:
regedit click [OK] and on the Registry editor locate this Key:
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies =
Edit if the IE Option is set to 1 set it to Zero.
[-]HKEY_CURRENT_USER/SOFTWARE/Policies/Microsoft/Internet
Explorer/Restrictions
= "NoBrowserOptions"
Try to delete it ("NoBrowserOptions") and Close the Registry and Restart
your computer.
Close the Registry and Reboot.
No options appear under Settings on the Advanced tab of the "Internet
Options" dialogue box in Windows Internet Explorer 7
http://support.microsoft.com/default.aspx/kb/928849
http://support.microsoft.com/kb/216583/en-us
Line 268- Restore All tabs in IE and Removes the *Internet Options*
Restrictions :
http://www.kellys-korner-xp.com/xp_tweaks.htm
Download this Anti-Virus and run a scan:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
Then Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass
W
Wesley Vogel
There is a group policy/registry setting that can prevent users from opening
the Internet Options dialog box from the Tools menu in Internet Explorer.
Malware can cause this.
This is the easiest fix. Go here..
http://www.kellys-korner-xp.com/xp_tweaks.htm
Read the instructions at the top.
Scroll down to
225. Restore Folder Options/Internet Options - Disable
Click on Restore Folder Options.
folderproperties.reg is the file that you want.
Then make sure that you are malware free.
UPDATE your antivirus software and run a full system scan.
UPDATE whatever anti-spyware applications that you have and run a full
system scan with each one.
You might want to start in Safe Mode to run your antivirus and anti-spyware
software.
Running a full system antivirus scan or anti-spyware scan in Safe Mode can
be a good idea. Some viruses and other malware like to conceal themselves
in areas Windows protects while using them. Safe mode can prevent those
applications access and therefore unprotect the viruses or other malware
allowing for easier removal.
''In safe mode, you have access to only basic files and drivers
(mouse, monitor, keyboard, mass storage, base video, default system
services), just the minimum device drivers required to start Windows.''
Because of that some malware does not load in Safe Mode and is easier to get
rid of.
How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
the Internet Options dialog box from the Tools menu in Internet Explorer.
Malware can cause this.
This is the easiest fix. Go here..
http://www.kellys-korner-xp.com/xp_tweaks.htm
Read the instructions at the top.
Scroll down to
225. Restore Folder Options/Internet Options - Disable
Click on Restore Folder Options.
folderproperties.reg is the file that you want.
Then make sure that you are malware free.
UPDATE your antivirus software and run a full system scan.
UPDATE whatever anti-spyware applications that you have and run a full
system scan with each one.
You might want to start in Safe Mode to run your antivirus and anti-spyware
software.
Running a full system antivirus scan or anti-spyware scan in Safe Mode can
be a good idea. Some viruses and other malware like to conceal themselves
in areas Windows protects while using them. Safe mode can prevent those
applications access and therefore unprotect the viruses or other malware
allowing for easier removal.
''In safe mode, you have access to only basic files and drivers
(mouse, monitor, keyboard, mass storage, base video, default system
services), just the minimum device drivers required to start Windows.''
Because of that some malware does not load in Safe Mode and is easier to get
rid of.
How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In