This problem may be caused by a program that is installed on your computer
when you download another program from the Web and install it on your
computer. These programs are typically referred to as <Adware> or
<Spyware>.
To resolve this problem, you must remove the offending program. However,
many of these programs can be difficult to remove. You can use a Spyware
or Adware removal program to remove the offending program from your
computer.
Some Spyware or Adware can be removed by antivirus software. Contact the
manufacturer of your antivirus software for more information about removing
Spyware and Adware.
Some of the companies that provide Spyware or Adware removal programs
include:
- Javacool Software - For more information, visit the Javacool Web site
at:
http://www.wilderssecurity.net/specialinfo/rapidblaster.html
- Lavasoft - For more information, visit the Lavasoft Web site at:
http://www.lavasoftusa.com/
- Pest Patrol - For more information, visit the Pest Patrol Web site
at:
http://www.pestpatrol.com/
- Spybot - For more information, visit the Spybot Web site
at:
http://www.safer-networking.org/
For more information about ways you can help to protect your computer,
visit the Protect Your PC Web site at
http://www.microsoft.com/security/protect/default.asp
For more information about ways you can use your computer to browse the
Web and help make your Web browsing a more enjoyable experience, visit the
Surfing securely with IE 6 Web site at
http://support.microsoft.com/defaul...de/en-gb/secureie.asp#XSLTSection126121121120
--
Thanks,
Marc Reynolds
Microsoft Technical Support
This posting is provided "AS IS" with no warranties, and confers no rights.
Jeannie said:
My internet home page keep reverting to res://mshp.dll/index.html#37049. Everytime I go into
internet options and change my home page to my choice, it returns to this site the next time I
open internet explorer. Help, what is the piece of work and how do I
prevent this from happening?
