Hi Mike
Windows XP SP2 and IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158
Thank you for the information.
First, do the following and make sure there is no scumware on your system
causing the problem. Even if you have already run some of the programs, run
them again according to the instructions in the information below:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
Also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or ........
Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
If that does not resolve the problem, then do a repair of your OS:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378/EN-US/
But, before repairing OE6 SP2 you will have to remove Windows XP Service
Pact 2 from Control Panel>Add or Remove Programs. Then use the last
method in this article:
If these steps do not resolve your problem, or you need help with the above,
please post back to this thread with the details and any error messages.
Hope this helps
Jan
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