Internet Explorer grief.

[Guest]

I am running IE. 7 and for the last few weeks i have had great difficulty
loading certain pages form the internet. I don't mess with the settings etc
and haven't downloaded any new programs of late.
eg. This forum can take up to 10 minutes to open a page. I have the same
problem only on certain sites. ebay is another example where pages open after
10 or 15 minutes, and the 'new' Yahoo email although if i revert to the
classic Yahoo i have no problems. Most of the sites i go on regularly,
including blogs are fine. I'm guessing it must be something to do with my
settings. Hope someone can help.

 

[Malke]

I am running IE. 7 and for the last few weeks i have had great difficulty
loading certain pages form the internet. I don't mess with the settings etc
and haven't downloaded any new programs of late.
eg. This forum can take up to 10 minutes to open a page. I have the same
problem only on certain sites. ebay is another example where pages open after
10 or 15 minutes, and the 'new' Yahoo email although if i revert to the
classic Yahoo i have no problems. Most of the sites i go on regularly,
including blogs are fine. I'm guessing it must be something to do with my
settings. Hope someone can help.

Some things to check:

1. Try running IE with no add-ons (Tools>Manage add-ons).

2. Does the problem occur with another browser? Get Firefox, install it,
check.

3. What is the malware/virus status of the machine? If you think it is
clean, what programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Otherwise, we would need more information to be able to give you focused
help. See the links below for guides.

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question


Malke

 

[Guest]

Some things to check:

1. Try running IE with no add-ons (Tools>Manage add-ons).

2. Does the problem occur with another browser? Get Firefox, install it,
check.

3. What is the malware/virus status of the machine? If you think it is
clean, what programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Otherwise, we would need more information to be able to give you focused
help. See the links below for guides.

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
I have disabled all add ons and ebay actually works fine now. However this forum still takes ages to load.

What i've found is that this forum takes about 15 minutes to load a page
regardless. Also Ebay plays up half the time but is sometimes ok. doesn't
appear to make any difference regardless of add ons. I have used a different
browser to get on this site and that was no better. I am thinking there may
be a need to re -install windows unless there is some other easier way?
I have listed some details about my system and scans i have done. Thanks.
1. XP (home)SP2

2. Dell Dimension 3000 about 2 years old. Desktop.

Amount of memory (RAM) 1024. 160GB Hard Disk.
Standalone

Regular spy ware checked. By AVG spyware and Ad Aware, as well as Spybot and
Spyware- Blaster which both run in background.
AVG virus protection and Zone Alarm Firewall. Both freeware.

Talk Talk Broadband. 2MB. dsl modem.

 

[Malke]

What i've found is that this forum takes about 15 minutes to load a page
regardless. Also Ebay plays up half the time but is sometimes ok. doesn't
appear to make any difference regardless of add ons. I have used a different
browser to get on this site and that was no better. I am thinking there may
be a need to re -install windows unless there is some other easier way?
I have listed some details about my system and scans i have done. Thanks.
1. XP (home)SP2

2. Dell Dimension 3000 about 2 years old. Desktop.

Amount of memory (RAM) 1024. 160GB Hard Disk.
Standalone

Regular spy ware checked. By AVG spyware and Ad Aware, as well as Spybot and
Spyware- Blaster which both run in background.
AVG virus protection and Zone Alarm Firewall. Both freeware.

Talk Talk Broadband. 2MB. dsl modem.

Start by insuring the computer is clean. I'm not convinced it is.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
- download site

The site is in German but David's tool is in English so don't let that
worry you. Scroll all the way down to almost the bottom of the page and
you'll see a box titled "Infos Zum Download - Multi-AV Scanning Tool".
You'll see "Download von www pctipp.ch" and the live link to download
Multi_AV.

And think about the answer to The First Question Of Troubleshooting:
what changed between the time things worked and the time they didn't?

Look in Event Viewer for clues: Start>Run>eventvwr.msc [enter]

If the computer is truly virus/malware-free (and I would do the formal
scanning as above to be sure and not just make assumptions), try the
computer in a clean boot and see if that makes a difference. If it does,
start your troubleshooting there to see which program or process is
causing the slowness.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560


Malke