Internet Explorer closes unexpectedly

G

Guest

Windows xp sp2
IE 6
4 new dell computers

What can I do to stop this?

Internet Explorer closes unexpectedly when EU uses alt-tab to switch windows
using ADP
What happens is they switch windows then all IE windows disappears and this
log file (named: hs_err_pid244.log) show up on the desktop the file contains
this:

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D07014F
Function=Java_sun_awt_windows_WColor_getDefaultColor+0x28D4
Library=C:\Program Files\Java\j2re1.4.1_02\bin\awt.dll

Current Java thread:
at sun.awt.windows.WToolkit.eventLoop(Native Method)
at sun.awt.windows.WToolkit.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CF000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x37000000 - 0x37013000 C:\WINDOWS\system32\EntApi.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x7C9C0000 - 0x7D1D5000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll
0x75F80000 - 0x7607D000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x77260000 - 0x77300000 C:\WINDOWS\system32\urlmon.dll
0x10000000 - 0x1000E000 C:\Program Files\Adobe\Acrobat
7.0\ActiveX\AcroIEHelper.dll
0x7C340000 - 0x7C396000 C:\WINDOWS\system32\MSVCR71.dll
0x00F40000 - 0x00F58000 C:\Program Files\BAE\BAE.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x01220000 - 0x014E5000 C:\WINDOWS\system32\xpsp2res.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
0x017F0000 - 0x01878000 C:\WINDOWS\system32\shdoclc.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x7DC30000 - 0x7DF1F000 C:\WINDOWS\system32\mshtml.dll
0x01CD0000 - 0x01CF7000 C:\WINDOWS\system32\msls31.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x18030000 - 0x1803B000 C:\Program Files\Network
Associates\VirusScan\scriptproxy.dll
0x12400000 - 0x12461000 C:\Program Files\Network
Associates\VirusScan\mytilus.dll
0x12580000 - 0x12585000 C:\Program Files\Network
Associates\VirusScan\Res09\McShield.dll
0x12000000 - 0x121E0000 C:\Program Files\Common Files\Network
Associates\Engine\mcscan32.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\JScript.dll
0x73300000 - 0x73367000 C:\WINDOWS\system32\VBScript.dll
0x73DD0000 - 0x73ECE000 C:\WINDOWS\system32\MFC42.DLL
0x6D820000 - 0x6D82F000 C:\Program
Files\Java\j2re1.4.1_02\bin\npjpi141_02.dll
0x6D780000 - 0x6D796000 C:\Program Files\Java\j2re1.4.1_02\bin\jpiexp32.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x6D7C0000 - 0x6D7D4000 C:\Program Files\Java\j2re1.4.1_02\bin\jpishare.dll
0x6D340000 - 0x6D46A000 C:\PROGRA~1\Java\J2RE14~1.1_0\bin\client\jvm.dll
0x6D1E0000 - 0x6D1E7000 C:\PROGRA~1\Java\J2RE14~1.1_0\bin\hpi.dll
0x6D310000 - 0x6D31E000 C:\PROGRA~1\Java\J2RE14~1.1_0\bin\verify.dll
0x6D220000 - 0x6D239000 C:\PROGRA~1\Java\J2RE14~1.1_0\bin\java.dll
0x6D330000 - 0x6D33D000 C:\PROGRA~1\Java\J2RE14~1.1_0\bin\zip.dll
0x6D000000 - 0x6D105000 C:\Program Files\Java\j2re1.4.1_02\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6D190000 - 0x6D1E0000 C:\Program
Files\Java\j2re1.4.1_02\bin\fontmanager.dll
0x73760000 - 0x737A9000 C:\WINDOWS\system32\ddraw.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6D720000 - 0x6D731000 C:\Program Files\Java\j2re1.4.1_02\bin\jpicom32.dll
0x0F770000 - 0x0F777000 C:\WINDOWS\system32\xpsp3res.dll
0x6D2E0000 - 0x6D2EE000 C:\Program Files\Java\j2re1.4.1_02\bin\net.dll
0x6D140000 - 0x6D162000 C:\Program Files\Java\j2re1.4.1_02\bin\dcpr.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x767F0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x105D0000 - 0x105F8000 C:\WINDOWS\system32\rsaenh.dll
0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll
0x11A30000 - 0x11A46000 C:\WINDOWS\Downloaded Program Files\DiagClient.dll
0x11A50000 - 0x11A63000 C:\WINDOWS\Downloaded Program
Files\DealerIdentity.dll
0x76D40000 - 0x76D58000 C:\WINDOWS\system32\MPRAPI.dll
0x77CC0000 - 0x77CF2000 C:\WINDOWS\system32\ACTIVEDS.dll
0x76E10000 - 0x76E35000 C:\WINDOWS\system32\adsldpc.dll
0x76B20000 - 0x76B31000 C:\WINDOWS\system32\ATL.DLL
0x71BF0000 - 0x71C03000 C:\WINDOWS\system32\SAMLIB.dll
0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
0x11FB0000 - 0x11FF7000 C:\Program Files\Adobe\Acrobat
7.0\ActiveX\AcroPDF.dll
0x7C3A0000 - 0x7C41B000 C:\WINDOWS\system32\MSVCP71.dll
0x12590000 - 0x12724000 C:\WINDOWS\system32\Macromed\Flash\Flash.ocx
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x69200000 - 0x6920D000 C:\WINDOWS\system32\Macromed\Director\SwDir.dll
0x12730000 - 0x127D3000 C:\WINDOWS\system32\Macromed\Shockwave 10\Control.dll
0x4DF60000 - 0x4DF9A000 C:\WINDOWS\system32\wmpdxm.dll
0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll
0x128E0000 - 0x12D66000 C:\WINDOWS\system32\wmp.dll
0x75A70000 - 0x75A91000 C:\WINDOWS\system32\MSVFW32.dll
0x12D70000 - 0x1303E000 C:\WINDOWS\system32\wmploc.dll
0x5A320000 - 0x5A427000 C:\WINDOWS\system32\danim.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x74980000 - 0x74AB0000 C:\WINDOWS\system32\msxml3.dll
0x4D4F0000 - 0x4D548000 C:\WINDOWS\system32\WINHTTP.dll
0x6E4A0000 - 0x6E4AC000 C:\WINDOWS\system32\corpol.dll
0x75E60000 - 0x75E73000 C:\WINDOWS\system32\cryptnet.dll
0x75150000 - 0x75164000 C:\WINDOWS\system32\Cabinet.dll
0x5FF50000 - 0x5FF61000 C:\WINDOWS\system32\msratelc.dll
0x76840000 - 0x76873000
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\UNIDRVUI.DLL
0x778D0000 - 0x77913000 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\UNIDRV.DLL
0x74B80000 - 0x74C0C000 C:\WINDOWS\system32\printui.dll
0x74AE0000 - 0x74AE7000 C:\WINDOWS\system32\CFGMGR32.dll
0x015F0000 - 0x01652000
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXOPT52X.DLL
0x6CC60000 - 0x6CC6B000 C:\WINDOWS\system32\dispex.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll

Local Time = Tue Aug 08 13:44:05 2006
Elapsed Time = 21593
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.1_02-b06 mixed mode)
#
 

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