Internet Explorer cannot display the webpage...but it used to!

[angellazette]

I was able to access www.lipstickalley.com just fine up until about a month
or so ago. Ever since then, everytime I try to access the site I get rerouted
to Yahoo!
search or it just says that it cannot be displayed. I've tried three
different browsers, IE, Netscape, and Firefox and still nothing.

I'm able to access other sites just fine and I am able to access this
particular site on other pc's.

I have McAfee installed and Windows Firewall is off.

I tried pinging the website and it comes back at 100% loss, request timed
out. I've called Comcast and they show no restrictions on my server and had
me run a tracert. Based on that, they said something was wrong with the
routing in the area and had engineers come out and fix. Well the tracert
results are still the same and I still can't connect.

I'm running Windows XP, cable modem, no router, no parental controls.

It seems like I've run out of options, what else can I do?

 

[Lanwench [MVP - Exchange]]

I was able to access www.lipstickalley.com just fine up until about a
month or so ago. Ever since then, everytime I try to access the site
I get rerouted to Yahoo!
search or it just says that it cannot be displayed. I've tried three
different browsers, IE, Netscape, and Firefox and still nothing.

I'm able to access other sites just fine and I am able to access this
particular site on other pc's.

I have McAfee installed and Windows Firewall is off.

I tried pinging the website and it comes back at 100% loss, request
timed out. I've called Comcast and they show no restrictions on my
server and had me run a tracert. Based on that, they said something
was wrong with the routing in the area and had engineers come out and
fix. Well the tracert results are still the same and I still can't
connect.

I'm running Windows XP, cable modem, no router, no parental controls.

It seems like I've run out of options, what else can I do?

Turn off McAfee and test with just the Windows firewall enabled - also try
changing your DNS servers to 4.2.2.1 for another test.

 

[angellazette]

Tried your suggestions and still can't get the site.

:

 

[Malke]

Tried your suggestions and still can't get the site.

:

The website works from here so it isn't them, it's you.

1. Look in your Hosts file and see if there is a listing for this site.
Information about the Hosts file - http://www.mvps.org/winhelp2002/hosts.htm

2. Try with a different browser such as Firefox. Get Firefox from
www.mozilla.com.

Malke

 

[angellazette]

Yes, I know it isn't them as I mentioned that I can access the site just fine
from other PC's...I also mentioned in my first post that I've tried three
different browsers already - I.E., Firefox, and Netscape.

I checked my hosts file in C:\WINDOWS\system32\drivers\etc and
www.lipstickalley.com isn't in the file. Just sites that Spybot has put in.
I also have other files in that folder referencing "hosts backup", "lmhosts",
"networks", "services", and "protocol". Should I look in these too?

 

[Malke]

Yes, I know it isn't them as I mentioned that I can access the site just
fine from other PC's...I also mentioned in my first post that I've tried
three different browsers already - I.E., Firefox, and Netscape.

I checked my hosts file in C:\WINDOWS\system32\drivers\etc and
www.lipstickalley.com isn't in the file. Just sites that Spybot has put
in. I also have other files in that folder referencing "hosts backup",
"lmhosts",
"networks", "services", and "protocol". Should I look in these too?

Sorry I missed the details in your other posts. I have no idea why you can't
get to LipstickAlley without looking at your machine. You've got it blocked
somewhere obviously - firewall, other security software (SpywareBlaster,
Spybot S&D, Ad-aware, etc.), hosts file, proxy server settings. Without
actually seeing your machine I have no idea what you've got set.

I'm sorry that I was unable to help you.

Malke

 

[angellazette]

That's the thing. All security software has been removed, Windows firewall
is off, the hosts file has been cleared and IE settings have been set to
default. Given that info, what else is there to look at? It seems as though
everything has been covered.