Internet Explorer Application Failure

[Guest]

I am running Windows 2000 Server using Terminal Services. I keep on getting
errors in IE and then it shuts down. This seems to happen at random and
affects all the clients logged onto the termainl server. The Event Log
records
the following information:

Event ID: 1000
Description: The description for Event ID ( 1000 ) in Source ( Microsoft
Internet Explorer ) cannot be found. The local computer may not have the
necessary registry information or message DLL files to display messages from
a remote computer. The following information is part of the event:
iexplore.exe, 6.0.2800.1106, unknown, 0.0.0.0, 06d02863.

Any ideas on what is causing the error and how to fix?

 

[Guest]

1. Determine if it happens to all users, or only non-admins
2. If it happens to only non-administrators, use filemon & regmon (from
Sysinternals.com) to determine which files or registry keys IE is trying to
access that it can't. If it happens to everyone, I'd recommend trying a
repair of IE via add/remove programs, then a clean install (or restore from
known good backup) if it still happens.

 

[Guest]

It happens to all users and all users are administrators. I tried to
reinstall IE 6 but I am still getting the error message. Any other ideas?

Paul Kuefler

 

[Guest]

Haviong any users logged onto a TS and working normally as an administrator
is a really BAD idea, as it's only a matter of time before one of them
destroys the machine. That being said, you could try Process Explorer from
Sysinternals.com to see which files are causing the problem.

http://www.sysinternals.com/ProcessesAndThreadsUtilities.html

Outside of that, do a backup, clean install, and stop letting users work as
administrators. If users have write permissions to the registry, system or
Program Files directories you really need to have a known good backup to
restore from, as users "will" download or alter something that will render
the environment unstable.

I assume you've checked the system for spyware & malware, yes?

 

[Guest]

I understand that giving everyone administrative rights is a very bad idea
but unfortnaletly it was the only way the cutomers custom applications would
run. I am currently trying to isolate what rights each custom application
requires so that I can remove the administive rights. That being said I have
also locked down access to pretty much anything that they can get into
trouble with. I have also checked and cleaned out and malware & spyware. I
will try the process explorer to see if I can determine which files are
causing the problem. Thanks for the help.

Paul Kuefler

 

[Guest]

In the future you'll probably want to use Regmon & Filemon (also from
sysinternals.com) to determine which files or registry keys an application
needs access to, instead of giving people administrative rights and
permissions.

Let me know if I can be of further assistance.