Internet connection wizard - connection name problem

[jared]

Hi all,

I have a problem on a computer when going through the
Internet connection wizard. I am setting up an account to
allow access to broadband.

I go through the wizard okay, entering the phone number,
Id and password info and then get stuck on the internet
connection name step. I simply need to give the
connection a name but the dialog won't accept anything I
type in there.

I get an error message for anything I type in saying:

"the entry name must contain at least one character that
is not a space and cannot begin with a period. Choose a
different name."

I understand the criteria, its just that anything i put
in brings this error message (eg, BTWorld ). As such I
can never complete the wizard, and never get our internet
connection going.

Any ideas?

 

[Guest]

Hi

I wasn't aware you needed a phone number etc to create a broadband connection

What O.S.'s are you running? If its a server, what other services do you have running? DHCP? DNS
What Broadband modem are you using
How is the Broadband modem connected to the system/network

These things will help us solve your query

Regard

Chris Whit
Stirling Technical Engineering Ltd - I.T. Department

 

[Guest]

Hi,

I wasn't aware you needed a phone number etc to create a

broadband connection.

I understand but BT (england broadband) assured me that
the number had to be supplied.

What O.S.'s are you running?

Windows 2000

If its a server, what other services do you have
running? DHCP? DNS?

Not a server as such, just a home computer.

What Broadband modem are you using?

Not sure, but I don't think its significant. The problem
lies in the window dialog that creates the name for the
connection (in the final stages of the internet
connection wizard).

How is the Broadband modem connected to the
system/network.

broadband modem lies between the affected computer and
the physical phone line. Nothing else involved

I was kind of hoping to get some feedback about a
potential virus etc that is disabling the completion of a
network connection through the internet connection
wizrard. I have not seen anything like this before.
Apparently my client clicked on a suspicious porn email
before the trouble began ...

J.