Interesting why are lots of people getting can't send email - me t

[a little confused]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworld only', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol: SMTP, Server Response: '530 authentication
required - Your email could not be sent. To fix this you must make a simple
change to your email (known as SMTP authentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

 

[a little confused]

Even more confusing....I have just deleted the account that I was using to
see if I could sort. Used my old account, and it processed the email from the
outbox, even though it wasnt the right account - but now creating a new
message from that account and trying to send I get this message:, and ideas?
completed baffled this end?

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test from
sue@', Account: 'Lap top email', Server: 'mail.btinternet.com', Protocol:
SMTP, Server Response: '553 From: address not verified; see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

 

[Gordon]

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworld only', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol: SMTP, Server Response: '530
authentication
required - Your email could not be sent. To fix this you must make a
simple
change to your email (known as SMTP authentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

<sigh> - the clue is in the error message. Authenticate your SMPT server in
Email account settings.....

 

[Guest]

See here:

http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html

Even more confusing....I have just deleted the account that I was using to
see if I could sort. Used my old account, and it processed the email from
the
outbox, even though it wasnt the right account - but now creating a new
message from that account and trying to send I get this message:, and
ideas?
completed baffled this end?

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test from
sue@', Account: 'Lap top email', Server: 'mail.btinternet.com', Protocol:
SMTP, Server Response: '553 From: address not verified; see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworld only', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol: SMTP, Server Response: '530
authentication
required - Your email could not be sent. To fix this you must make a
simple
change to your email (known as SMTP authentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530,
Error
Number: 0x800CCC78

 

[Gary VanderMolen]

The error message seems rather self-explanatory.
Did you go to that link ( http://www.btyahoo.com/smtp )
and make the appropriate setting change?

 

[Phil Gyford]

The error message seems rather self-explanatory.
Did you go to that link (http://www.btyahoo.com/smtp)
and make the appropriate setting change?

Unfortunately the information at that URL seems to bear no relation to
what the user actually sees when they log in to Yahoo using their BT
OpenWorld account email/password (and is different to when I log in
using my standard Yahoo account). My mother is having an identical
issue, having been sending email happily up till now.

It seems like the SMTP server is now saying "you need to add your
email address to your BT/Yahoo account", but after logging in using
that account name/password we can't find any option to add a new email
address - if you create a new Profile then the only email option is
your btopenworld email address with a radio button next to it. No
ability to add another email address.

Phil

--
Gary VanderMolen, MS-MVP (WLMail)

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworldonly', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol:SMTP, Server Response: '530 authentication
required - Your email could not be sent. To fix this you must make a simple
change to your email (known asSMTPauthentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

 

[Gary VanderMolen]

Since I don't have a BT/Yahoo account, I have no way of looking
into this any deeper. You will need to contact BT for assistance.

--
Gary VanderMolen, MS-MVP (WLMail)

The error message seems rather self-explanatory.
Did you go to that link (http://www.btyahoo.com/smtp)
and make the appropriate setting change?

Unfortunately the information at that URL seems to bear no relation to
what the user actually sees when they log in to Yahoo using their BT
OpenWorld account email/password (and is different to when I log in
using my standard Yahoo account). My mother is having an identical
issue, having been sending email happily up till now.

It seems like the SMTP server is now saying "you need to add your
email address to your BT/Yahoo account", but after logging in using
that account name/password we can't find any option to add a new email
address - if you create a new Profile then the only email option is
your btopenworld email address with a radio button next to it. No
ability to add another email address.

Phil

--
Gary VanderMolen, MS-MVP (WLMail)

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworldonly', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol:SMTP, Server Response: '530 authentication
required - Your email could not be sent. To fix this you must make a simple
change to your email (known asSMTPauthentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

 

[Phil Gyford]

I tracked down the solution, which I wrote up here in case anyone else
is having the same problem:

http://www.gyford.com/phil/writing/2008/03/22/beware_of_the_le.php

Since I don't have a BT/Yahoo account, I have no way of looking
into this any deeper. You will need to contact BT for assistance.

--
Gary VanderMolen, MS-MVP (WLMail)

The error message seems rather self-explanatory.
Did you go to that link (http://www.btyahoo.com/smtp)
and make the appropriate setting change?

Unfortunately the information at that URL seems to bear no relation to
what the user actually sees when they log in to Yahoo using their BT
OpenWorld account email/password (and is different to when I log in
using my standard Yahoo account). My mother is having an identical
issue, having been sending email happily up till now.

It seems like theSMTPserver is now saying "you need to add your
email address to your BT/Yahoo account", but after logging in using
that account name/password we can't find any option to add a new email
address - if you create a new Profile then the only email option is
yourbtopenworldemail address with a radio button next to it. No
ability to add another email address.

Phil

messagenews:[email protected]...

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworldonly', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol:SMTP, Server Response: '530 authentication
required - Your email could not be sent. To fix this you must make a simple
change to your email (known asSMTPauthentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

 

[Gary VanderMolen]

Thanks for your feedback, and for doing the spade work.

--
Gary VanderMolen, MS-MVP (WLMail)


I tracked down the solution, which I wrote up here in case anyone else
is having the same problem:

http://www.gyford.com/phil/writing/2008/03/22/beware_of_the_le.php

Since I don't have a BT/Yahoo account, I have no way of looking
into this any deeper. You will need to contact BT for assistance.

--
Gary VanderMolen, MS-MVP (WLMail)

The error message seems rather self-explanatory.
Did you go to that link (http://www.btyahoo.com/smtp)
and make the appropriate setting change?

Unfortunately the information at that URL seems to bear no relation to
what the user actually sees when they log in to Yahoo using their BT
OpenWorld account email/password (and is different to when I log in
using my standard Yahoo account). My mother is having an identical
issue, having been sending email happily up till now.

It seems like theSMTPserver is now saying "you need to add your
email address to your BT/Yahoo account", but after logging in using
that account name/password we can't find any option to add a new email
address - if you create a new Profile then the only email option is
yourbtopenworldemail address with a radio button next to it. No
ability to add another email address.

Phil

messagenews:[email protected]...

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was '(e-mail address removed)'. Subject
'btopenworldonly', Account: 'mail.btinternet.com', Server:
'mail.btinternet.com', Protocol:SMTP, Server Response: '530 authentication
required - Your email could not be sent. To fix this you must make a simple
change to your email (known asSMTPauthentication). For advice visit
www.btyahoo.com/smtp', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78