Installing Windows XP Home Upgrade

G

Guest

I purchased a license to install a copy of Windows XP Home Upgrade on a second computer yesterday and started to install the upgrade disk on a desktop currently running Windows ME. The disk had barely started to run when I received the following message: The file D:\I386\WINNT32.A.DLL could not be loaded or is corrupt. Setup cannot continue. Also when I run the compatability option on the starting menu I get the following message: The option to upgrade will not be available at this time because Setup was unable to load the file D:\I386\WIN9XUPG\W95UPG.DLL. This is the same upgrade disk that loaded and upgraded my laptop running Windows 98 SE flawlessly. Can anyone offer a suggestion how I should proceed? Thanks for any help.
 
C

Carey Frisch [MVP]

"D:\i386\win9xupg\w95upg.dll" Error Message When You Attempt
to Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315334

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I purchased a license to install a copy of Windows XP Home Upgrade on a second computer yesterday and
started to install the upgrade disk on a desktop currently running Windows ME. The disk had barely started to
run when I received the following message: The file D:\I386\WINNT32.A.DLL could not be loaded or is corrupt.
Setup cannot continue. Also when I run the compatability option on the starting menu I get the following
message: The option to upgrade will not be available at this time because Setup was unable to load the file
D:\I386\WIN9XUPG\W95UPG.DLL. This is the same upgrade disk that loaded and upgraded my laptop running Windows
98 SE flawlessly. Can anyone offer a suggestion how I should proceed? Thanks for any help.
 
B

Bruce Chambers

Greetings --

Problems copying files or corrupted files during installation
are most often caused by defective or sub-standard hardware; in order
of likelihood, either RAM, the hard drive, or the motherboard. On
much less frequent occasions, a bad CD or defective CD drive can also
cause this.

Have you made sure that your PC's hardware components are capable
of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(http://www.microsoft.com/whdc/hcl/default.mspx) Additionally, run
Microsoft WinXP Upgrade Advisor to see if you have any incompatible
hardware components or applications.

You should, before proceeding, take a few minutes to ensure that
there are WinXP device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware quality requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


Bruce Chambers

--
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