Installing software

[Guest]

I have been attempting to install a software program for at least a week now
and I can't seem to get it to install. Can someone out there help me. The
software program I am trying to install is a 32 bit application that does
install and run under Windows XP. I get this message: The Win16 Subsystem
was unable to enter Protected Mode, DOSX.EXE must be in your AUTOEXEC.NT and
present in your PATH. I have no idea what this means. Can someone please
send me step by step instructions on how to remedy this problem.

 

[Mark L. Ferguson]

314495 - How to Troubleshoot 16-Bit Windows Programs in Windows XP:
http://support.microsoft.com/?kbid=314495