installing printer problem

[pilon]

Trying to install a Lexmark Z705 on a friend's computer.
On completion of the file copy process a message saying "user action
canceled" pops up briefly and then an error message stating there was a
problem during installation and the device may not work properly.
He is running windowsXP and this printer is connected by USB port.
I have set his driver signing option to warn when installing not signed
drivers. He has full administrative privilege.
What could be causing the "user action canceled" message?

 

[Guest]

You should not attach the printer until after you install drivers or you will
get this error. Wait until you are instructed to attach a usb printer or
until after drivers are installed and then attach while the computer is still
running.

 

[pilon]

You should not attach the printer until after you install drivers or you will
get this error. Wait until you are instructed to attach a usb printer or
until after drivers are installed and then attach while the computer is still
running.

Thanks Mary

pilon