installer win xp

[Buzzard]

Hello all,
I can not get the windows installer to work for some reason I am running
win xp pro sp2 with all updates until last month, then the installer quite
working, I have tried to install the windows installer 3.1 and it installs
OK but the windows update still will not work. Does anyone have any
ideas????? Also when I restart the computer I get a window asking for the
office 2003 pro cd to download a file MAINSP1ff.msp or something like that
but when I put the cd in the computer it says that no such file is on the
cd??? Thank you all for the help and foe your time
Bob

 

[andrede32]

Can you make a search and look for msi.dll.
you should have one entry in system32
which version of msi.dll do you have ?

 

[Ramesh, MS-MVP]

1. Uninstall Office 2003
2. Use the Windows Installer Cleanup utility to remove the MSI information
for Office products
3. Reinstall Office 2003

Windows Installer Cleanup Utility - Description:
http://windowsxp.mvps.org/msiclean.htm

Related article - but written for Office XP:

"Please point setup to the path 510581.Winword.msp" error message when you
repair, remove, or reinstall an Office program or add a new component:
http://support.microsoft.com/kb/324637/en-us

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com