installer prompt

T

tjb

i have a record now cd burning program that when i click to open it, i get a
windows installer dialog saying
please wait while windows configures record now.
gathering required information...

(it was saying it could not find the files and to put the cd in or something
like that and now it is saying it wants to put back a program i have recently
uninstalled.)

i then have to hit cancel and it begins again and then i hit cancel again
before the programs finally opens.

is there a way to stop this from happening and allow the program to just open?

thx in advance.

tjb
 
S

Shenan Stanley

tjb said:
i have a record now cd burning program that when i click to open
it, i get a windows installer dialog saying
please wait while windows configures record now.
gathering required information...

(it was saying it could not find the files and to put the cd in or
something like that and now it is saying it wants to put back a
program i have recently uninstalled.)

i then have to hit cancel and it begins again and then i hit cancel
again before the programs finally opens.

is there a way to stop this from happening and allow the program to
just open?

Uninstall whatever third party program this is, reboot and install it fresh
along with all patches the manufacturer of said product supplies.
 
T

tjb

thanx for responding.
i cant do that as it was installed when i got the computer and also program
updates for this version are no longer available.
 
S

Shenan Stanley

tjb said:
i have a record now cd burning program that when i click to open
it, i get a windows installer dialog saying
please wait while windows configures record now.
gathering required information...

(it was saying it could not find the files and to put the cd in or
something like that and now it is saying it wants to put back a
program i have recently uninstalled.)

i then have to hit cancel and it begins again and then i hit cancel
again before the programs finally opens.

is there a way to stop this from happening and allow the program to
just open?

Shenan said:
Uninstall whatever third party program this is, reboot and install
it fresh along with all patches the manufacturer of said product
supplies.
thanx for responding.
i cant do that as it was installed when i got the computer and also
program updates for this version are no longer available.

Obsolete then.

Uninstall it and find a proper replacement that does what it does.
 
S

Shenan Stanley

tjb said:
i have a record now cd burning program that when i click to open
it, i get a windows installer dialog saying
please wait while windows configures record now.
gathering required information...

(it was saying it could not find the files and to put the cd in or
something like that and now it is saying it wants to put back a
program i have recently uninstalled.)

i then have to hit cancel and it begins again and then i hit cancel
again before the programs finally opens.

is there a way to stop this from happening and allow the program to
just open?

Shenan said:
Uninstall whatever third party program this is, reboot and install
it fresh along with all patches the manufacturer of said product
supplies.
thanx for responding.
i cant do that as it was installed when i got the computer and also
program updates for this version are no longer available.

Shenan said:
Obsolete then.

Uninstall it and find a proper replacement that does what it does.

Free options:

CDBurnerXP Pro
http://www.cdburnerxp.se/

DeepBurner Free
http://www.deepburner.com/

ImgBurn (burn ISO images)
http://www.imgburn.com/

Final Burner Free
http://www.protectedsoft.com/descr_fb.php

BWGBurn
http://sourceforge.net/projects/bwgburn

BurnAware FREE Edition
http://www.glorylogic.com/

Another Option would be to search the web with Pricewatch.com or
Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.

Ahead Nero
http://www.nero.com/

Roxio Easy Media Creator
http://www.roxio.com/
 
S

smlunatick

thanx for responding.
i cant do that as it was installed when i got the computer and also program
updates for this version are no longer available.

Uninstall whatever third party program this is, reboot and install it fresh
along with all patches the manufacturer of said product supplies.

Still, the suggested method is the only way to fix the installer
problem.
 
T

tjb

thank you for your help.
i was figuring new burner software would be the only solution.
and thanx for the links.
 

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