Installer and Windows Update Freezing

[benfinger]

I have recently discovered a problem on one of my domain controllers.
It is running Windows 2000, with latest service pack.

Any time I try to install something requiring the Windows Installer,
the Configuring Windows Installer popup comes up and just sits there.
I have to kill off the process in taskmgr to get it to disappear. I
also find myself freezing up on the Windows Update website. It freezes
when I click on either Express or Custom.

I have tried updating to the latest scripting engine from Microsoft
(5.6) however that was of no help.

Any assistance will be much appreciated.

 

[Lawrence Garvin \(MVP\)]

This could be a corrupted Windows Installer, or it could be that you
upgraded your WIv3.1 very soon after it was released, which has been
re-released a few times since then.

I'd suggest uninstalling Windows Installer 3.1, then download the Windows
Installer 3.1v2 package and reinstall the Windows Installer.

 

[benfinger]

Where can I find the Windows Installer 3.1v2 package to download?

Thanks!

 

[Lawrence Garvin \(MVP\)]

The Microsoft Download Center... at http://download.microsoft.com

The "More Popular Downloads" link under "Popular Downloads" will list it.

It's located at
http://www.microsoft.com/downloads/...fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en