Incredimail and opening attachments

R

ray

Hi,
I recently chose to use Incredimail and purchased their
Premium Service.
I have no problems sending mail.
I have no problem receiving mail as long as it is text.
If somone sends me an attachment such as a JPEG, TIFF,
ect. I can't open it. It alsways defaults to Windows media
and tries to open it as a movie.
This also happens with forwarded letters. If I'm send a
letter directly, I can open it but if someone sends me a
letter that has been forwarded, Windows Media tries to
open it.
I've gone through the settings various times and can't
find anything that will change the default.
I contacted Incredimail and they said it was a Microsoft
problem.
I also have Windows Outlook 2000 (not express) and have no
problems opening any attachments no matter what they are.
Can anyone help explain what I need to do to open
attachments using Incredimail?
Thanks,
Ray
 
C

Carey Frisch [MVP]

Welcome to the IncrediMail Support Page
http://www.incredimail.com/english/faq/support_Contact.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------


| Hi,
| I recently chose to use Incredimail and purchased their
| Premium Service.
| I have no problems sending mail.
| I have no problem receiving mail as long as it is text.
| If somone sends me an attachment such as a JPEG, TIFF,
| ect. I can't open it. It alsways defaults to Windows media
| and tries to open it as a movie.
| This also happens with forwarded letters. If I'm send a
| letter directly, I can open it but if someone sends me a
| letter that has been forwarded, Windows Media tries to
| open it.
| I've gone through the settings various times and can't
| find anything that will change the default.
| I contacted Incredimail and they said it was a Microsoft
| problem.
| I also have Windows Outlook 2000 (not express) and have no
| problems opening any attachments no matter what they are.
| Can anyone help explain what I need to do to open
| attachments using Incredimail?
| Thanks,
| Ray
 
M

Miss Perspicacia Tick

ray said:
Hi,
I recently chose to use Incredimail and purchased their
Premium Service.
I have no problems sending mail.
I have no problem receiving mail as long as it is text.
If somone sends me an attachment such as a JPEG, TIFF,
ect. I can't open it. It alsways defaults to Windows media
and tries to open it as a movie.
This also happens with forwarded letters. If I'm send a
letter directly, I can open it but if someone sends me a
letter that has been forwarded, Windows Media tries to
open it.
I've gone through the settings various times and can't
find anything that will change the default.
I contacted Incredimail and they said it was a Microsoft
problem.
I also have Windows Outlook 2000 (not express) and have no
problems opening any attachments no matter what they are.
Can anyone help explain what I need to do to open
attachments using Incredimail?
Thanks,
Ray

Why are you posting this here?! Is Incredimail a MS product? No. Is this a
support group for Incredimail? No. You may be running it under XP, but that
doesn't mean you can request support for it here. This group is for issues
with the Windows XP operating system, not 3rd-party applications you may
have running thereunder. Please contact Incredimail technical support (if
such exists) for all assistance.
 
G

Guest

ray said:
Hi,
I recently chose to use Incredimail and purchased their
Premium Service.
I have no problems sending mail.
I have no problem receiving mail as long as it is text.
If somone sends me an attachment such as a JPEG, TIFF,
ect. I can't open it. It alsways defaults to Windows media
and tries to open it as a movie.
This also happens with forwarded letters. If I'm send a
letter directly, I can open it but if someone sends me a
letter that has been forwarded, Windows Media tries to
open it.
I've gone through the settings various times and can't
find anything that will change the default.
I contacted Incredimail and they said it was a Microsoft
problem.
I also have Windows Outlook 2000 (not express) and have no
problems opening any attachments no matter what they are.
Can anyone help explain what I need to do to open
attachments using Incredimail?
Thanks,
Ray

Open incredimail, click on tools then the advanced tab.check the box "associate eml files with incredimail" click ok and exit
 
J

Joh N.

Miss Perspiration Stink, after spending 3 minutes figuring out which end of the
pen said:
Why are you posting this here?! Is Incredimail a MS product? No. Is this a
support group for Incredimail? No. You may be running it under XP, but that
doesn't mean you can request support for it here. This group is for issues
with the Windows XP operating system, not 3rd-party applications you may
have running thereunder. Please contact Incredimail technical support (if
such exists) for all assistance.

Sieg Heil! Goodness forbid anyone might actually have an idea in this NG that
might be able to help, right oh idiotic one?
 
G

Guest

Sieg Heil! Goodness forbid anyone might actually have an
idea in this NG that
might be able to help, right oh idiotic one?

And your idea that would help is???
 

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