importing contact error

[Guest]

I am transferring my old address book and messages from Outlook Express (on
another computer) to a new computer with Windows Vista.

I have followed all Microsoft help instructions, and all my messages are now
safely in the new computer in Windows Mail (I successfully imported them
through Windows Mail - File > Import > Messages > and on through these pages).

My address book is sitting on the new computer (as a CSV file created from
Outlook Express), ready to be imported.

However, I cannot find a way to import it - when I go down the recommended
Windows Mail route of File > Import > Windows Contacts, I get a small
dialogue box come up with a white cross in a red circle. No message contained
in this box, just the white cross within the red circle. So no way of tracing
the error. This box appears immediately when I hit the "Windows Contacts" in
the import menu.

Any ideas gratefully accepted!

Thanks in advance!

 

[mikeyhsd]

open CONTACTS and then use the IMPORT from there.



(e-mail address removed)



I am transferring my old address book and messages from Outlook Express (on
another computer) to a new computer with Windows Vista.

I have followed all Microsoft help instructions, and all my messages are now
safely in the new computer in Windows Mail (I successfully imported them
through Windows Mail - File > Import > Messages > and on through these pages).

My address book is sitting on the new computer (as a CSV file created from
Outlook Express), ready to be imported.

However, I cannot find a way to import it - when I go down the recommended
Windows Mail route of File > Import > Windows Contacts, I get a small
dialogue box come up with a white cross in a red circle. No message contained
in this box, just the white cross within the red circle. So no way of tracing
the error. This box appears immediately when I hit the "Windows Contacts" in
the import menu.

Any ideas gratefully accepted!

Thanks in advance!

 

[Guest]

thanks, but unfortunately end up with the same error - i.e. the dialogue box
with white cross within the red circle, and only option in dialogue box is to
click "OK" or close the box with the top right hand corner black X.

Will also not let me add new contacts either: I click on the "add new
contacts", the timer spins, and then nothing, not even an error box!

 

[Gary VanderMolen]

Which antivirus are you running?
Both Norton and McAfee antivirus are incompatible with Windows Mail
and would need to be uninstalled. Replace with a compatible antivirus
like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen