IExplorer has caused an error in Kernel32.dll

[Guest]

At different times and under different scenarios, while I am surfing the web, i will get the following error message:

"IExplorer has caused an error in Kernel32.dll"
"Iexplore will now close"

I run WinME, Ver 4.90.3000A and Internet Explorer Ver 6.0.2800.1186,
with 320MB RAM on a Pentium 2 - 450MHZ Dell OptiPlex GX1

The last faultlog text file was this:
Date 06/19/2004 Time 11:22
IEXPLORE caused an invalid page fault in
module SHDOCVW.DLL at 0187:71701e55.
Registers:
EAX=0218e690 CS=0187 EIP=71701e55 EFLGS=00010246
EBX=bff649a8 SS=018f ESP=0064fb98 EBP=00000000
ECX=0042b578 DS=018f ESI=00421500 FS=4aef
EDX=8355602c ES=018f EDI=00000003 GS=0000
Bytes at CS:EIP:
8b 08 50 ff 51 08 c2 04 00 ff 25 90 51 7b 71 ef
Stack dump:
71727281 0042b578 00421588 00421500 71727255 00421490 7172721e 004214d8 00421490 805e4018 00000000 71727064 004214d0 717027a9 00000001 004214d4

Does anyone really understand this goobly-gook?

Any help wil be greatly appreciated - Thanks in advance!

 

[Jan Il]

Hi JimPA215 :

See here for information on this error:

IEXPLORE caused an invalid page fault in KERNEL32.DLL
http://inetexplorer.mvps.org/answers.htm#kernel32


Hope this helps.

Jan

 

[Guest]

Thanks for the link Jan - but, I'm still looking for answers, as I have found no resolution yet.

A couple of the links are for when you close down IExplorer, and you get that particular error message, which has happened to me on a few occassions.

One article on Microsoft site says,
"STATUS"
"Microsoft has confirmed this to be a problem in Microsoft Internet Explorer" <Duh!>
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q182027

One other problem in regards to that error message, is that often when I get it, even if I try to accept the obvious problem and "Close" the dialog box containing the error message, it WON"T close!!! No matter how many times I click the "Close" button, the
error message dialog box stays on top of any other application open, and will only finally close by rebooting my system.

JimPA215
"The only way to have a friend, is to be one."
~ Ralph Waldo Emerson ~

 

[H Leboeuf]

Some issues here. Select the modules involved.
http://www.colba.net/~hlebo49/erriexpl.htm
--

I would rule out parasites that my be the cause.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Additional link:
http://aumha.org/a/quickfix.htm

You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.merijn.org/cwschronicles.html
More: Removal tool: http://www.merijn.org/files/cwshredder.zip

Read this: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051



Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===

Thanks for the link Jan - but, I'm still looking for answers, as I have found no resolution yet.

A couple of the links are for when you close down IExplorer, and you get

that particular error message, which has happened to me on a few occassions.

One article on Microsoft site says,
"STATUS"
"Microsoft has confirmed this to be a problem in Microsoft Internet

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q182027

One other problem in regards to that error message, is that often when I

get it, even if I try to accept the obvious problem and "Close" the dialog
box containing the error message, it WON"T close!!! No matter how many
times I click the "Close" button, the

error message dialog box stays on top of any other application open, and

will only finally close by rebooting my system.