G
Garry
Hello:
Seeking help with an IE6 virus (??) problem.
When we launch IE6 the first window that opens shows the
following in the address bar:
res://C/WINNT/SYSTEM32/sjdoclc.dll/navcancl.htm
No page appears, and, after a few seconds , MULTIPLE
windows attempt to open, but no pages appear.
Virus scan and repair has been run (Norton2004Pro
Antivirus) and some infected files were repaired, but IE
is still acting funky. I removed and reinstalled IE6, no
change. We are also unable to connect to our email server
using Outlook.
We connect to the internet through a LAN with a T1.
All other stations are fine, no problem with access.
Two other notes:
When the system boots, a window opens that is named
SYSTEM32.
We are receiving the following error on boot:
ccapp.exe has stopped running.
I appreciate any suggestions.
TIA
Garry
(e-mail address removed)
Seeking help with an IE6 virus (??) problem.
When we launch IE6 the first window that opens shows the
following in the address bar:
res://C/WINNT/SYSTEM32/sjdoclc.dll/navcancl.htm
No page appears, and, after a few seconds , MULTIPLE
windows attempt to open, but no pages appear.
Virus scan and repair has been run (Norton2004Pro
Antivirus) and some infected files were repaired, but IE
is still acting funky. I removed and reinstalled IE6, no
change. We are also unable to connect to our email server
using Outlook.
We connect to the internet through a LAN with a T1.
All other stations are fine, no problem with access.
Two other notes:
When the system boots, a window opens that is named
SYSTEM32.
We are receiving the following error on boot:
ccapp.exe has stopped running.
I appreciate any suggestions.
TIA
Garry
(e-mail address removed)