P
petethebloke
This is a re-post because I got no help before. I'd be very grateful
for any advice.
I've logged into a client's XP machine using MSTSC. They use a
satellite broadband link via a Belkin router. I've tested that Windows
sees the connection OK by opening a Windows Messenger conversation.
I've confirmed that the dial-up connection is disconnected. I've tried
telling IE to detect connections automatically, and I've tried
unticking that box. I've told it to dial only when a network connection
is not present and I've told it never to dial. In other words I've
confirmed in all ways possible that it should use the network and not
the dial-up. I've checked that names resolve, by pinging www.yahoo.com
and I've confirmed that
IE cannot go direct to a website using an IP number i.e. it's not a DNS
issue.
I deleted the dial-up connection but this made no difference.
I've gone into program control and disabled nearly all the plug-ins,
BHOs etc,
Still... after all that.... even though I'm controlling the box over
the internet, IE refuses to find any webpages.
I've used IE to open an ftp site with no problems, so the issue seems
to be restricted to http sites when the
dial-up is disconnected (the client can use the dial-up connection and
view webpages normally).
BTW, it all used to work perfectly - the client doesn't know what
stopped it all of a sudden.
Please help if you can.
Thanks
Pete
for any advice.
I've logged into a client's XP machine using MSTSC. They use a
satellite broadband link via a Belkin router. I've tested that Windows
sees the connection OK by opening a Windows Messenger conversation.
I've confirmed that the dial-up connection is disconnected. I've tried
telling IE to detect connections automatically, and I've tried
unticking that box. I've told it to dial only when a network connection
is not present and I've told it never to dial. In other words I've
confirmed in all ways possible that it should use the network and not
the dial-up. I've checked that names resolve, by pinging www.yahoo.com
and I've confirmed that
IE cannot go direct to a website using an IP number i.e. it's not a DNS
issue.
I deleted the dial-up connection but this made no difference.
I've gone into program control and disabled nearly all the plug-ins,
BHOs etc,
Still... after all that.... even though I'm controlling the box over
the internet, IE refuses to find any webpages.
I've used IE to open an ftp site with no problems, so the issue seems
to be restricted to http sites when the
dial-up is disconnected (the client can use the dial-up connection and
view webpages normally).
BTW, it all used to work perfectly - the client doesn't know what
stopped it all of a sudden.
Please help if you can.
Thanks
Pete