IE Runtime Error: Visual C++ Debug Library..

[Nisar Butt]

My problem has moved on a little from yesterday.....which
was: when I surf the net my browser seems OK, but the
minute I try and save a picture (right click of mouse
& 'Save Picture As' option), after downloading it, I
get the dreaded pop-up error message that looked:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program C:\Program Files\Internet Explorer\iexplore.exe
abnormal program termination
(OK) button

IE does not save downloaded picture and just shuts and
I'm back on desktop.

As suggested elsewhere on this Board I installed Webroots
Spy Sweeper, got rid of revealed rubbish and I now have
same problem but error message had moved on a bit, says:

Microsoft Visual C++ Debug Library
Debug Error!
Program C:\Program Files\Internet Explorer\iexplore.exe
abnormal program termination
Press Retry to debug application
(Abort) (Retry) (Ignore) buttons

Whatever button I take it just shuts up and I'm back on
Desktop

PS: Have tried saving pictures from other non-related
subjects matter/sites...same result. Why pictures?

Help please anyone..............!!!!!!!!


..

 

[Nisar Butt]

George,

I am sure u r right, but as you see I have run spysweeper
and got rid of the rubbish, so what next?
R u suggesting BHO & Adware r different to Spysweeper,
how?
Nisar

-----Original Message-----
I think you have what is called a Browser nasty;

spyware; likely a Browser Helper Object. Get BHO Cop or
AdAware and scan your system.message news:[email protected]...

 

[George Hester]

Yes alone they all don't catch everything. BHO will miss a lot as well as
HijackThis. Even AdAware won't get it all. You need at least 4 different
ones. I use three as well as Trojan Renmover. And finally I use my
experience in the matter. I lnow where to look. One thing you can try that
will really open your eyes. Get it so you can open a command prompt in
%SystemRoot%\Downloaded Program Files. Then try attrb in there. You will
be amazed at what you will find in there.

 

[Frank Saunders, MS-MVP]

George,

I am sure u r right, but as you see I have run spysweeper
and got rid of the rubbish, so what next?
R u suggesting BHO & Adware r different to Spysweeper,
how?
Nisar
spyware; likely a Browser Helper Object. Get BHO Cop or
AdAware and scan your system.
message news:[email protected]...

Get and run these four programs:
Ad-Aware:
http://www.lavasoftusa.com
and
Spybot - Search & Destroy -
http://security.kolla.de/
http://security.kolla.de/index.php?lang=en&page=download
http://spybot.eon.net.au/
http://www.tomcoyote.org/SPYBOT/
and
BHO Demon: http://www.spywareinfo.com/downloads/bhod/
and
SpywareBlaster:
http://www.wilderssecurity.net/spywareblaster.html

 

[Nisar Butt]

Frank,

Produced error report. Nothing like , AppName, AppVer,
ModName and ModVer?

More like for each of the module listed starting with
iexplore.exe, then,
ntdll.dll
kernel32.dll
msvert.dll
user32.dll
GDI32.dll
ADVAPI32.dll...and so on,

I get file & prod versions 6.0:2800.1106 in case of
iexplore and then 5.1:2600.106 for each of rest, plus
more Signature, StrucVer, Flagmask etc etc data

Is this any help??
Nisar

 

[Frank Saunders, MS-MVP]

Frank,

Silly meee......here's the info you want on Error front
page the, the rest of the detailas in prev. post:

AppName: iexplore.exe
AppVer: 6.0.2800.110
ModName: skchui.dll
ModVer: 1.0.1038.0
Offset 00030a63

All I can respond with is the information that that file, skchui.dll, is
installed by Project 2002, which I don't have. I'm afraid I don't know what
is wrong.

 

[Nisar Butt]

Frank,

I thank you for prompt response and offer of help, but
have to say your latest response does not make sense...

Given location of said dll and what its stub says it is,
I cannot see its connection with ms-Proj.

a) Why would IE use a Draw Pen Tip dll of ms-P?
b) What do non ms-P users of IE do?
b) Can I remove said dll?
c) Can you suggest please next port of call in my help
quest..

many thanks again...
Nisar

 

[Frank Saunders, MS-MVP]

Frank,

I have posted problem on:
msnews.microsoft.com/microsoft.public.project...lets see..

Also confirm your info from the MS site, but it still
does not make sense, as how does IE6 work for (vast
majority) of non=MS-Proj users??

Nisar

IE6 has been problem free for me on Win98SE, WinXP (both Home and Pro) and
WinXP SP1 (both Home and Pro).

 

[Robert Aldwinckle]

Also confirm your info from the MS site, but it still

does not make sense, as how does IE6 work for (vast
majority) of non=MS-Proj users??

Nisar,

I don't think that anybody is suggesting that MS-Proj is the culprit
any more that anybody really blames kernel32.dll or ntdll.dll when
crashes happen there. Typically crashes there are due to errors
in the callers (assuming that the crash occurs during a legitimate
call). It may also be possible to crash in a module which is already
loaded due to a "wild branch" from some other program. That is
what I would suspect primarily in this case.

Do you have MS-Proj installed? Then that would be how you have
that module. Perhaps if you uninstalled MS-Proj you would change
your symptom (assuming that that would remove the module).
Alternatively, just figure out when it gets loaded. If it isn't loaded
your crash symptom would be different also.

I agree with George, this problem has the earmarks of third-party
interference and the simplest way to test for that is using those tools
to A) clean out known undesirable programs B) disable other suspects,
C) manually remove other suspects. You do B) for a certain class of
programs called Browser Helper Objects (BHO) with BHODemon
(or BHOCop, etc). It is not a removal tool like the others. What did you
try to do with it?

What I usually suggest is that people first try unchecking
Enable third-party browser extensions (requires restart)
(Advanced tab)

In order to satisfy the restart caveat you should make that change
using the Control Panel's Internet Properties tool with all instances
of IE closed. See this KB article for more instructions:

<title>298931 - How to Disable Third-Party Tool Bands and Browser Helper Objects</title>


If that helps but you lose some desired functionality you can reenable
the option and refine your diagnosis (e.g. disable all BHO but one)
by using tools such as BHODemon. Spybotsd and Ad-aware may
simplify your task by pointing out and even removing ones which they
know are unnecessary.


If you have a drwtsn32.log of your crash you can get more clues
from the Stack Back Trace of the crashing task. The crashing
task is identified by the FAULT -> prefix on the address of the
crashing instruction. From there you can just page forward to
capture the entire section called Stack Back Trace. E.g. you may
be able to discover what calls in what modules where done leading up
to the error. If you have multiple dumps in your drwtsn32.log make
sure that you search for the FAULT -> line from the bottom of the file
in order to be looking at the most recent dump.


Good luck

Robert Aldwinckle

 

[Nisar Butt]

Robert,

Thanks for the email. .

If you read my email you will see I say that I have installed 5 different
spy cleanout apps, including BHO Demon - I list all of them.

As you might imagine I have disabled the said dll by renaming it to see what
happens. Well little to aid my problem and because of the renaming, annoying
pop-up widows start appearing every step not for MS-Proj (yes I do have this
s/w installed), but for MS-Publisher and asks me to put in CD, etc crap.
Anyhow it does little for my IE6 runtime error except that it still throws
me out, but on occasions will have slightly different error message first,
saying something about IE6 to close in an unusual way...

Presently I am unchecked in 3rd party ext option in Advanced....

I don't know about the drwtsn32.log, sounds like a lot of sweat and
expertise I probably don't have..maybe I am not desperate enough to think
that is my last resort..

Any other real suggestion anyone..........please....

Nisar