IE returns "page cannot be displayed" when switching WinXP users

G

Guest

IE runs fine for me in the morning; my husband goes on the computer under his XP user account in the afternoon; I log on to my XP account in the evening and get "page cannot be displayed" when I open IE. I am connected to the Internet, as I can download antivirus updates and the like, but I cannot get a web page to load. If I go under my husband's account, I can load pages. The only solution I've found to restore IE function on my account is to do a system restore... and then my husband's account is messed up and pages won't load in IE under his name.

Ideas? already tried enabling RAS.
 
S

S.Sengupta

see:-
Page cannot be displayed / Cannot find server or DNS Error.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306094

Error Message: The Page Cannot Be Displayed
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q241344

Cannot Open a Web Page in Internet Explorer and "Page Cannot Be Displayed"
Error Is Displayed
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293402

scan your system with latest virus
adaware:-www.lavasoftusa.com/
spybot search and destroy:-www.safer-networking.org/index.php?page=download
cwshredder:-www.spywareinfo.com/~merijn/downloads.html

regards,
ssg MS-MVP
pronetworks.org
 
G

Guest

None of those solved my problem. Before coming here I'd already exhausted
everything I could find in the Microsoft support pages, the IE
troubleshooter/help files, and of course the first thing I'd done was do
spybot, adaware, and Norton Anti-virus. I shouldn't have assumed that
posting here meant I'd already gone the established troubleshooting routes, I
guess.

mj
 
S

S.Sengupta

sorry to know that.[Earlier there was a typing error it will be -*scan
your system with latest virus]

regards,
ssg MS-MVP
pronetworks.org
 
S

S.Sengupta

read:-with latest virus definitioned antivirus

S.Sengupta said:
sorry to know that.[Earlier there was a typing error it will be -*scan
your system with latest virus]

regards,
ssg MS-MVP
pronetworks.org
None of those solved my problem. Before coming here I'd already
exhausted everything I could find in the Microsoft support pages, the
IE troubleshooter/help files, and of course the first thing I'd done
was do spybot, adaware, and Norton Anti-virus. I shouldn't have
assumed that posting here meant I'd already gone the established
troubleshooting routes, I guess.

mj

:
 

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