IE not working

[Dee]

We have 2 pc's connected to the internet via a broadband router. Both are
running XP SP2. One is fine but one (MINE!) just won't access any web page.
However I try to do it, either via a link in an email or by directly typing
the address in, I get
The page cannot be displayed.
I have run spybot, I've cleared out the cache, I've refreshed several times,
I've turned off and left it for 10 mins, I've checked the ISP on the other
pc (says service is working properly), so what's happened to it in the last
couple of hours???

 

[Frank Saunders, MS-MVP OE]

We have 2 pc's connected to the internet via a broadband router. Both
are running XP SP2. One is fine but one (MINE!) just won't access any
web page. However I try to do it, either via a link in an email or by
directly typing the address in, I get
The page cannot be displayed.
I have run spybot, I've cleared out the cache, I've refreshed several
times, I've turned off and left it for 10 mins, I've checked the ISP
on the other pc (says service is working properly), so what's
happened to it in the last couple of hours???

Running one anti-spyware program is usually not enough, even if it has been
updated the same day.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks AFTER you remove the software (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Dee]

Running one anti-spyware program is usually not enough, even if it has
been updated the same day.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you
may not be able to connect to the Internet. Before you try to remove
spyware, download a copy of LSP-Fix - a free program to repair damaged
Winsock 2 stacks AFTER you remove the software (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

Can't link to the sites to download anything! However, I also have adaware
on my machine which I have also run.There is no spyware

 

[PA Bear]

Can't link to the sites to download anything! However, I also have adaware
on my machine which I have also run.There is no spyware

If you can't download anything, you're most likely not running Ad-aware and
Spybot with the most recent definitions > You're wasting your time and you
may well have a hijackware infestation. Use the other machine to download
updates and install them manually on the afflicted machine.

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**