IE hangs... "items remaining" problem

[carbonejim]

Hi, Thanks to all that read this post.

My page is occasionally hanging in IE6 (SP2) and IE7. By hanging I
mean that while loading the page, the number of items remaining freezes
at usually "2 items remaining" and the progress bar never completes.
This wouldn't be a problem if it wasn't limiting the functionality of
my controls. The content that isn't loading must be the javascript or
HTC file that operates my custom drop down lists.

This problem doesn't always happen. If I click on a different part of
my site, then return it is possible that the page will load completely.
If I reload the page with F5 or the browser Refresh button, the error
always (i believe always) occurs.

I've tried some things to fix this.
1: Clear the temp internet files.
2: manually delete HTC files
3: set browser security to low
4: Repair my IE installation
5: Set "Check for newer versions of stored pages" to Auto and never
6: tried to manually set my Max HTTP Connections in the registry to
higher levels (to 10, 64 and 200)

No solutions have worked. It seems like the more external pieces of
content that exist to load, the more likely the page will not complete.


Here are some KB articles for this issue:

+ Internet Explorer may appear to stop responding when requesting many
objects
(http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q818506)

+ Cached HTC files generate additional GET requests in Internet
Explorer 6
(http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q840312)
Maybe this is related??? My HTC files don't load!

The problem is that most fixes in the Knowledge base seem to be to load
IE6 SP1. I am running IE6 SP2 or IE7.

Has anyone seen this behavior? The issue is bad because the files that
are not loading run necessary controls.

 

[Guest]

I have the EXACT same issue right now, mine stops at 1 item remaining.

I use Group Policies, and have found that it does not happen on ALL
workstations.

Were you able to find a solution, or fix this?

Thanks
J

 

[Robert Aldwinckle]

(cross-post added to XP Networking)

I have the EXACT same issue right now, mine stops at 1 item remaining.

Have you tried tracing the symptom? E.g. is the request being issued?
What does the connection path look like? E.g. are there any proxy servers
third-party firewall, etc. involved?

FWIW I sometimes see this symptom when I am using Fiddler
and browsing a site which is using doubleclick.net for serving ads.
It looks as if the doubleclick servers refuse to send through a proxy.
E.g. as soon as I stop using Fiddler I can see the whole page.
I suspect that a problem for IE in that case might be that it can't stop
the request because Fiddler is doing it. I think it would be useful
if Fiddler had a means of abandoning its requests, at least manually.


HTH

Robert Aldwinckle
---

 

[carbonejim]

Have you tried tracing the symptom? E.g. is the request being issued?
What does the connection path look like? E.g. are there any proxy servers
third-party firewall, etc. involved?

FWIW I sometimes see this symptom when I am using Fiddler
and browsing a site which is using doubleclick.net for serving ads.
It looks as if the doubleclick servers refuse to send through a proxy.
E.g. as soon as I stop using Fiddler I can see the whole page.
I suspect that a problem for IE in that case might be that it can't stop
the request because Fiddler is doing it. I think it would be useful
if Fiddler had a means of abandoning its requests, at least manually.

HTH

Robert Aldwinckle
---







- Show quoted text -

I have not found a reason yet, but will keep this updated if I can.
We put it on the backburner for a while. Does the loading page use
HTC files? We have some controls on the page that call a web service
async. We think that these requests might be hanging it up as well.

-Jim

 

[Paul_W]

Has anyone found a solution to this problem? We are experiencing the same thing with a third party app. We have also noticed the same thing about user group policies.

Looking at the packet sending shows that the browser is not sending a Get for a webservice.htc file on the failed loads. If you don't know of a solution, could you tell me why a browser would not send the Get command?