W
Wichert Akkerman
I have been looking at this for a few days now and am completely stuck;
hopefully someone here will be able to shed some light on this.
Since last friday afternoon we are experiences problems when users login
to hotmail on our systems. After logging in succesfull IE will freeze
for exactly two minutes, after which everything works normally again.
This happens on both w2k and XPsp2 systems. My notes on the details
are:
Reproducing: login on a hotmail account. Two methods depending on how
new the account is:
1. login, get a 'Your MSN Hotmail just got better!' page, press
continue. Main screen appears and IE will freeze for 2 minutes
2. login. Main screen appears and IE will freeze for 2 minutes
Can reproduce on:
- windows 2000 image with all updates up to 2004-04-16
- same image as above but with KB828741, KB837001 and Q831167 removed
- windows 2000 image with all updates up to 2004-11-26
- windows XP sp 2 with all updates up to 2004-11-26
Behaviour:
- there is a short time (< 1 second it seems) between the main page
appearing and IE freezing
- the freeze takes exactly 2 minutes, suggesting a programmed timeout
- the IE window will not respond to anything
- the task manager shows IE as running normally
- when enabling script debugging an error message will appear after the
freeze:
Line: 29
Char: 1
Error: Automation server can't create object
Code: 0
URL: http://by18fd.bay18.hotmail.msn.com/cgi-bin/hmhome?
fti=yes&curmbox=F00000002&a=3b56bc187bff9b4a67e5f1f5fe22a14c5&_lang=EN&country=NL
Looking at similar reports it does not seem to be a new or unique
problem. First reports I've seen are from september, with more and more
appearing over time.
Wichert.
hopefully someone here will be able to shed some light on this.
Since last friday afternoon we are experiences problems when users login
to hotmail on our systems. After logging in succesfull IE will freeze
for exactly two minutes, after which everything works normally again.
This happens on both w2k and XPsp2 systems. My notes on the details
are:
Reproducing: login on a hotmail account. Two methods depending on how
new the account is:
1. login, get a 'Your MSN Hotmail just got better!' page, press
continue. Main screen appears and IE will freeze for 2 minutes
2. login. Main screen appears and IE will freeze for 2 minutes
Can reproduce on:
- windows 2000 image with all updates up to 2004-04-16
- same image as above but with KB828741, KB837001 and Q831167 removed
- windows 2000 image with all updates up to 2004-11-26
- windows XP sp 2 with all updates up to 2004-11-26
Behaviour:
- there is a short time (< 1 second it seems) between the main page
appearing and IE freezing
- the freeze takes exactly 2 minutes, suggesting a programmed timeout
- the IE window will not respond to anything
- the task manager shows IE as running normally
- when enabling script debugging an error message will appear after the
freeze:
Line: 29
Char: 1
Error: Automation server can't create object
Code: 0
URL: http://by18fd.bay18.hotmail.msn.com/cgi-bin/hmhome?
fti=yes&curmbox=F00000002&a=3b56bc187bff9b4a67e5f1f5fe22a14c5&_lang=EN&country=NL
Looking at similar reports it does not seem to be a new or unique
problem. First reports I've seen are from september, with more and more
appearing over time.
Wichert.