IE creates new instance then crashes

[Guest]

Greetings:

I am using Windows XP SP2, and recently i was using IE and when i typed in
an address in the address bar or selected a site from the drop down menu it
would create another instance of itself and then crash. The only way to shut
it down is to go into the task manager, under the processes tab, and close
all instances. However if I close the window which created the new instance,
not this new one, the crashing one creates another instance of IE and that
one crashes too. I did an anti-virus and anti spyware scan, with no luck. I
downloaded and ran HijackThis (where I found multiple instances of RXToolbar,
which I never installed or saw before, and removed them) and still no change.
I can however click on links and use the Home, Back and Forward buttons as
usual, and everything works fine except the address bar. I have removed and
reinstalled SP2, and all of IE's updates, with no luck once again.

Some Google searches also turned up nothing.

Any thoughts?

 

[Jan Il]

Hi d'oh

Try the following and see if it helps:

Courtesy of Frank Saunders -

Go to Tools>Internet Options> Advanced.
Uncheck "Reuse windows for launching shortcuts".

Also, if you have Google, MSN or Yahoo toolbars, disable them. If you have
Yahoo Companion, uninstall it, as it is known to cause various problems.
Disable your firewall, Earthlink (or another pop-up blocker) My IE2 (a shell
for IE) etc.

You'll have to turn off the feature that's blocking new windows or, perhaps,
uninstall the program (especially uninstall Yahoo Companion).

With some programs of this type, using Ctrl+click or Shift+click will allow
a new window.

If you're *sure* that another program isn't causing this, these links may
help.
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


"> Greetings:

 

[Guest]

Greetings:

I unchecked the "Reuse windows for launching shortcuts" - it worked, however
when I use the address bar to open a website it creates a new window THEN
loads the website in this new window. However it does not crash or create any
more windows after that.

Thanks for all your support this far Jan.

Any ideas how to get rid of this new window thing?

Thanks.

Hi d'oh

Try the following and see if it helps:

Courtesy of Frank Saunders -

Go to Tools>Internet Options> Advanced.
Uncheck "Reuse windows for launching shortcuts".

Also, if you have Google, MSN or Yahoo toolbars, disable them. If you have
Yahoo Companion, uninstall it, as it is known to cause various problems.
Disable your firewall, Earthlink (or another pop-up blocker) My IE2 (a shell
for IE) etc.

You'll have to turn off the feature that's blocking new windows or, perhaps,
uninstall the program (especially uninstall Yahoo Companion).

With some programs of this type, using Ctrl+click or Shift+click will allow
a new window.

If you're *sure* that another program isn't causing this, these links may
help.
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


"> Greetings:

I am using Windows XP SP2, and recently i was using IE and when i typed in
an address in the address bar or selected a site from the drop down menu
it
would create another instance of itself and then crash. The only way to
shut
it down is to go into the task manager, under the processes tab, and close
all instances. However if I close the window which created the new
instance,
not this new one, the crashing one creates another instance of IE and that
one crashes too. I did an anti-virus and anti spyware scan, with no luck.
I
downloaded and ran HijackThis (where I found multiple instances of
RXToolbar,
which I never installed or saw before, and removed them) and still no
change.
I can however click on links and use the Home, Back and Forward buttons as
usual, and everything works fine except the address bar. I have removed
and
reinstalled SP2, and all of IE's updates, with no luck once again.

Some Google searches also turned up nothing.

Any thoughts?

 

[Don Varnau]

Hi,
Sounds like malware. Get some help with your HijackThis log. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Be patient. It's a busy forum.

Hope this helps,
Don
[MS MVP- IE]

 

[Frank Saunders, MS-MVP OE]

Greetings:

I am using Windows XP SP2, and recently i was using IE and when i
typed in an address in the address bar or selected a site from the
drop down menu it would create another instance of itself and then
crash. The only way to shut it down is to go into the task manager,
under the processes tab, and close all instances. However if I close
the window which created the new instance, not this new one, the
crashing one creates another instance of IE and that one crashes too.
I did an anti-virus and anti spyware scan, with no luck. I downloaded
and ran HijackThis (where I found multiple instances of RXToolbar,
which I never installed or saw before, and removed them) and still no
change. I can however click on links and use the Home, Back and
Forward buttons as usual, and everything works fine except the
address bar. I have removed and reinstalled SP2, and all of IE's
updates, with no luck once again.

Some Google searches also turned up nothing.

Any thoughts?

Sounds like you should have submitted your HijackThis log for expert
analysis.
run HijackThis; http://aumha.org/downloads/hijackthis.zip
HijackThis - Tutorial & FAQ;
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

Register here: http://aumha.net/profile.php?mode=register
Once you have received your registration confirmation, post your HJT
log here: *(for expert analysis)*
http://aumha.net/viewforum.php?f=30

Please see http://aumha.net/viewtopic.php?t=4075 and
http://aumha.org/a/quickfix.htm before posting to the forum.

HijackThis tutorial:
http://aumha.org/a/hjttutor.htm

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Jan Il]

Hi d''oh

Greetings:

I unchecked the "Reuse windows for launching shortcuts" - it worked,
however
when I use the address bar to open a website it creates a new window THEN
loads the website in this new window. However it does not crash or create
any
more windows after that.

Thanks for all your support this far Jan.

Any ideas how to get rid of this new window thing?

Thanks.

You're very welcome! I'm glad to hear you were able to resolve your
problem.

I agree with Don that if it is still wanting to open in a new window than
malware may be the cause and you should follow through with the information
he has provided to make sure your system if clean of any scumware.

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Hi d'oh

Try the following and see if it helps:

Courtesy of Frank Saunders -

Go to Tools>Internet Options> Advanced.
Uncheck "Reuse windows for launching shortcuts".

Also, if you have Google, MSN or Yahoo toolbars, disable them. If you
have
Yahoo Companion, uninstall it, as it is known to cause various problems.
Disable your firewall, Earthlink (or another pop-up blocker) My IE2 (a
shell
for IE) etc.

You'll have to turn off the feature that's blocking new windows or,
perhaps,
uninstall the program (especially uninstall Yahoo Companion).

With some programs of this type, using Ctrl+click or Shift+click will
allow
a new window.

If you're *sure* that another program isn't causing this, these links may
help.
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.fjsmjs.com/OE/nolinks.htm

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


"> Greetings:

I am using Windows XP SP2, and recently i was using IE and when i typed
in
an address in the address bar or selected a site from the drop down
menu
it
would create another instance of itself and then crash. The only way to
shut
it down is to go into the task manager, under the processes tab, and
close
all instances. However if I close the window which created the new
instance,
not this new one, the crashing one creates another instance of IE and
that
one crashes too. I did an anti-virus and anti spyware scan, with no
luck.
I
downloaded and ran HijackThis (where I found multiple instances of
RXToolbar,
which I never installed or saw before, and removed them) and still no
change.
I can however click on links and use the Home, Back and Forward buttons
as
usual, and everything works fine except the address bar. I have removed
and
reinstalled SP2, and all of IE's updates, with no luck once again.

Some Google searches also turned up nothing.

Any thoughts?

 

[Robert Aldwinckle]

Greetings:

I unchecked the "Reuse windows for launching shortcuts" - it worked, however
when I use the address bar to open a website it creates a new window THEN
loads the website in this new window. However it does not crash or create any
more windows after that.

Thanks for all your support this far Jan.

Any ideas how to get rid of this new window thing?

You haven't mentioned her second suggestion to you yet.
(You're allowed to do more than one thing for each post. <eg>)


---

 

[Jan Il]

You haven't mentioned her second suggestion to you yet.
(You're allowed to do more than one thing for each post. <eg>)

You sure...?....?

;o)

Jan