G
Guest
I've been experiencing annoying IE 7 crashes and they always happen within
seconds of downloading certain pages. I say "certain" since the crashes are
random but there are particular pages I absolutely cannot download due to
crashing. I've tried reseting IE, using 32 and 64 bit versions and using the
no add-ons option without success. Here are the two errors I see once a page
has crashed:
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16512
Application Timestamp: 46807103
Fault Module Name: StackHash_5255
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdf8
Exception Code: c0000374
Exception Offset: 000aa0fb
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5255
Additional Information 2: a75fd876183f6f3219cdd8086d3ff68b
Additional Information 3: 1290
Additional Information 4: 2f859cfcd8e695e2fa215d58a58dee19
Extra information about the problem
Bucket ID: 500417053
The fault module is either stackhash_5255 or stackhash_86fb:
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16512
Application Timestamp: 468076aa
Fault Module Name: StackHash_86fb
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549d372
Exception Code: c0000374
Exception Offset: 00000000000c87b7
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 86fb
Additional Information 2: ce0b45749857407a119b2d97157ffcda
Additional Information 3: 15ea
Additional Information 4: 5cd266e99ed47a35fa336ef9850fdaf5
Extra information about the problem
Bucket ID: 567342
While viewing application error reports using event viewer I noticed a long
list of errors that were logged the same time I experienced the crashes with
IE but where the fault module name would be listed there is a file named
"ntdll.dll":
iexplore.exe
7.0.6000.16512
468076aa
ntdll.dll
6.0.6000.16386
4549d372
c0000374
00000000000c87b7
e48
01c8051ce132328b
All the IE errors in event viewer (63 in five days) display ntdll.dll in
this manner. I yahoo'd this file and found an interesting link to microsoft:
http://support.microsoft.com/kb/261317
I read the info at the site but vista isn't listed in the "applies to"
section. I do have a core2 duo so I'm thinking a fix for ntdll.dll might
apply to me. Does anyone have suggestions or a solution?
seconds of downloading certain pages. I say "certain" since the crashes are
random but there are particular pages I absolutely cannot download due to
crashing. I've tried reseting IE, using 32 and 64 bit versions and using the
no add-ons option without success. Here are the two errors I see once a page
has crashed:
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16512
Application Timestamp: 46807103
Fault Module Name: StackHash_5255
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdf8
Exception Code: c0000374
Exception Offset: 000aa0fb
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5255
Additional Information 2: a75fd876183f6f3219cdd8086d3ff68b
Additional Information 3: 1290
Additional Information 4: 2f859cfcd8e695e2fa215d58a58dee19
Extra information about the problem
Bucket ID: 500417053
The fault module is either stackhash_5255 or stackhash_86fb:
Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16512
Application Timestamp: 468076aa
Fault Module Name: StackHash_86fb
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549d372
Exception Code: c0000374
Exception Offset: 00000000000c87b7
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 86fb
Additional Information 2: ce0b45749857407a119b2d97157ffcda
Additional Information 3: 15ea
Additional Information 4: 5cd266e99ed47a35fa336ef9850fdaf5
Extra information about the problem
Bucket ID: 567342
While viewing application error reports using event viewer I noticed a long
list of errors that were logged the same time I experienced the crashes with
IE but where the fault module name would be listed there is a file named
"ntdll.dll":
iexplore.exe
7.0.6000.16512
468076aa
ntdll.dll
6.0.6000.16386
4549d372
c0000374
00000000000c87b7
e48
01c8051ce132328b
All the IE errors in event viewer (63 in five days) display ntdll.dll in
this manner. I yahoo'd this file and found an interesting link to microsoft:
http://support.microsoft.com/kb/261317
I read the info at the site but vista isn't listed in the "applies to"
section. I do have a core2 duo so I'm thinking a fix for ntdll.dll might
apply to me. Does anyone have suggestions or a solution?