IE 6 flashes and quits

[alex]

Problem:




Whenever I open IE 6 it tries to upload my home page or
any other page and then quits. When homepage is blank it
opens without problem. Also when I upload www.msn.com it
uploads without problem, but if I click on anything on this
page IE 6 shuts down. Netscape and Opera browsers which I
uploaded from a sample CD after the problem with IE 6
occured work fine.




History:




IE 6 was working fine. One day I added Norton Antivirus
2004 trial version and performed a full scan which took
over five hours(!!!). Then I performed a check for
problems with Spybot Search & Destroy and put the results
in Quarantine. I also deleted some previous results from
the Quarantine which were supposelly not "affecting"
anything. Then tried to go on-line and the problem
appeared for first time. I uploaded other browsers and
tried to go on-line with them and there was no problem at
all. I consulted Microsoft support pages as well as other
sites and tried a few things, including reinstalling IE 6
and deleting Norton Antivirus 2004, that did not work. I
even tried System Restore but still nothing. Then I must
did something wrong with the registry and no browser could
connect any more, a blue error page would apppear and the
system would reboot. Hence I was forced to reinstall
Windows XP. I did that using the Upgrade mode so that I
could keep the rest of the programs. After this my system
returned to the previous state but the original problem
with IE 6 still exists. I performed a scan with AVG 7.0
Professional and found two trojan horses, downloaders,
Dyfica BC and Small.4.AT in the Temporary Internet Files
with a status Infected, Embedded Object. I tried to heal
them, delete them or quarantine them but it failed. I
cleared the temporary internet files but still nothing. I
do not know whether they are the problem but I really do
not know what else to do next. Your help is really
appreciated.





I apologise for the long message but I thought I sould
give a precise description of the problem. Thanks for your
patience and looking forward for your help.

 

[Ashokan Achari [MSFT]]

Hi,

Method 1:
=========
1. Click Start->Run
2. Type ""C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome"
3. Now see if IE closes after sometimes; if it does not close, then change
the home page to Blank. ( I know you have tried this but still)
4. Click on Tools menu then select Internet Options
5. On the General tab, click on the button Delete Files. Also select the
checkbox "Delete All Offline Content", before you click on the Ok button
6. Also clear the Clear History to clear History.

Method 2:
=========
1. Click Start, point to Settings, and then click Control Panel. or
Click Start, and then click Control Panel
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

Method 3:
=========
Try reinstalling from the INF files by:

1. Click Start -> Run
2. Type the following command
3. "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\inf\ie.inf" (without the quotes)
4. When prompted for the CD, Insert the windows XP cd

If all the methods fails, please follow the steps below.

Enable Error-Reporting for Internet Explorer.
-----------------------------------------------------------------
1. Click Start->Run
2. Type Sysdm.cpl to open the System Properties
3. Select Advanced tab, then click on Error Reporting
4. Select the radio button "Enable error reporting" and select both check
boxes
5. Click Choose Program
6. Select the radio button "All program in this list"
7. Click add and then type the application name .exe to the list.
(iexplore.exe)
8. Click OK buttons to apply settings.
9. Restart IE and when the IE closes, the error should be displayed. Click
the details hyper link for information.

Please mail the details of the error to this thread and I will provide the
resolution.

Hope this helps ......


Ashok (Ashokan Achari)

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