IE 6.0.29 Crashing - Help!

G

Guest

Since installing XP 2 service pack, IE has developed a nasty habit.
Generally, when I begin typing in the address window, the application fails.
The following error messages have been generated:

AppName: iexplore.exe
ModVer: 5.1.2600.2180
AppVer: 6.0.2900.2180
Offset: various
NodName: netapi32.dll

AppName: iexplore.exe
ModVer: 5.1.2600.2180
AppVer: 6.0.2900.2180
Offset: various
NodName: ntdll.dll

Can someone explain what's happening and point me to a fix for this problem?
 
D

Don Varnau

Hi,
First try this command in Start> Run
iexplore.exe /rereg
That will re-register all DLLs used by IE.

If unsuccessful with that (because the Address Bar is involved) you may be
infected with spyware/parasite programs. Work through the solutions
(CWShredder, Ad-aware, Spybot) at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Hope this helps,
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.


Dan S said:
Since installing XP 2 service pack, IE has developed a nasty habit.
Generally, when I begin typing in the address window, the application fails.
The following error messages have been generated:

AppName: iexplore.exe
ModVer: 5.1.2600.2180
AppVer: 6.0.2900.2180
Offset: various
NodName: netapi32.dll

AppName: iexplore.exe
ModVer: 5.1.2600.2180
AppVer: 6.0.2900.2180
Offset: various
NodName: ntdll.dll

Can someone explain what's happening and point me to a fix for this
problem?
 
J

Jan Il

Hi Dan :)

You may have a hijacker, malware, spyware or parasites on your system
causing this problem. Thus, in addition to running your updated anti-virus
program, you should do the following to be sure none of these are present on
your system. Although you may have already run one or more of the programs,
please do so again according to the instructions below. Some variants of
malware can replicate themselves over and over if not removed properly.
Please follow all instructions carefully to be sure your system is
thoroughly cleaned:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the About:Buster here
http://www.majorgeeks.com/download4289.html
http://www.atribune.org/downloads/AboutBuster.zip
AdAware se (Free)
http://www.lavasoftusa.com/support/download/
the newest version of CWShredder (2.0) here:
http://www.majorgeeks.com/download3019.html
and the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WinsockFix Utility
http://www.dfwonline.net/files/WinsockFix.zip
or
WinsockXPFix available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

Also.........

Courtesy of Jim Byrd -

Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these: http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough

and......

NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.

also...........

Additional information on how to protect your PC:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

So how did I get infected in the first place?
http://boards.cexx.org/viewtopic.ph...ghlight=&sid=53751d8ff5915261af727df08e66ce0d
or
http://snipurl.com/980t


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
G

Guest

Don Varnau said:
Hi,
First try this command in Start> Run
iexplore.exe /rereg
That will re-register all DLLs used by IE.

Thanks Don. That seems to have done the trick. Nevertheless, I'm holding
my breath.

Question: Do all the MS products work with the rereg command in the same way?
 
D

Don Varnau

Hi,
That command (iexplore.exe /rereg) only works with XP SP2. It's a quick,
easy first step. Individual DLLs can be re-registered in other versions of
IE. See: http://support.microsoft.com/?kbid=281679

If you are not routinely checking for malware, you should start running
Ad-aware and/or Spybot, maybe once a week, for starters.

Don
 
R

Robert Aldwinckle

Don Varnau said:
Hi,
That command (iexplore.exe /rereg) only works with XP SP2. It's a quick,
easy first step. Individual DLLs can be re-registered in other versions of
IE. See: http://support.microsoft.com/?kbid=281679


Don,

I have been suggesting the set of regsvr32 commands in KB831429
as a general repair instead of KB281679. It's the same set of .dlls
but with the added repair enabled by their /i switches. The same /i
switch repair is included in both fixie.inf (which is run by KB194177)
and the new ieuinit.inf [IE.Repair.ReRegister] section (which is what
the /rereg switch executes.)

Notice also that either KB article is actually supplementary to either
"full" repair because they cause two other key modules to be
reregistered, specifically msjava.dll and shell32.dll.
Unfortunately, neither article explains that msjava.dll may not be
present and it would have been helpful if the caveat about shell32.dll
applying only to NT5 had been included in KB831429 (even though
it was originally written for just NT5); then we could just tell all users
of all OS about it and forget about KB281679 as a general repair
tool.


FYI

Robert Aldwinckle
---
 
D

Don Varnau

Thanks. Good information to have.

Don

Robert Aldwinckle said:
Don Varnau said:
Hi,
That command (iexplore.exe /rereg) only works with XP SP2. It's a quick,
easy first step. Individual DLLs can be re-registered in other versions of
IE. See: http://support.microsoft.com/?kbid=281679


Don,

I have been suggesting the set of regsvr32 commands in KB831429
as a general repair instead of KB281679. It's the same set of .dlls
but with the added repair enabled by their /i switches. The same /i
switch repair is included in both fixie.inf (which is run by KB194177)
and the new ieuinit.inf [IE.Repair.ReRegister] section (which is what
the /rereg switch executes.)

Notice also that either KB article is actually supplementary to either
"full" repair because they cause two other key modules to be
reregistered, specifically msjava.dll and shell32.dll.
Unfortunately, neither article explains that msjava.dll may not be
present and it would have been helpful if the caveat about shell32.dll
applying only to NT5 had been included in KB831429 (even though
it was originally written for just NT5); then we could just tell all users
of all OS about it and forget about KB281679 as a general repair
tool.
 

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