I route an Outlook message; they see a Word doc?

[Guest]

In Outlook, I select Send To Routing Recipient, build the list and Route it.
The next routing recipient sees it in a Word Document rather than as an
Outlook email message. So any attachments I sent are unable to be viewed by
the next routing recipient. I'm sure it's a settings issue, but can't find
how to change the settings for Routing view. Help?

 

[Guest]

Unless you really want the word formatting you might be able to just switch
the settings to use outlook as your default email editor....

Tools>Options>Mail format>Uncheck use microsoft word as default email editor

Hope it helps!
:0)