I get an error message when sending files of 500KB with Outlook, .

[Guest]

I get the below message everytime I try to send an email message with an
attachment of 500KB or more using Outlook 2003 with a Home XP operating
system. I have downloaded and installed the SP3 which says it will correct
the problem but it didn't. Outlook will continue to try and send/receive the
email with attachmentand over and over agian. In the mean time, the person I
am trying to send the email, with attachement, to gets the email and
attachment everytime Outlook attemps to send/recevie and giving the the error
message. All the while, the email/attachement stay in my OUT box.

HELP!

Task 'smtp server name - Sending and Receiving' reported error (0x8004210A):
'The operation timed out waiting for a response from the receiving (POP)
server. If you continue to receive this message, contact your server
administrator or Internet service provide (ISP).'

 

[Paul Foote]

I found the following article online that appears to
reflect your problem
(http://www.domainavenue.com/support_oe6_0x800ccc19.htm):

This problem may occur when the following conditions are
met. First, you have Norton Antivirus 2003 or 2002
installed. Second, you have "Scan incoming Email"
and "Scan outgoing Email" turned on. Note that this may
also be true when you use McAfee software products. To
prevent this problem when you use NAV and Outlook or
Outlook Express, follow the steps below to turn off e-
mail scanning.

1. Quit Outlook.
2. Start Norton AntiVirus
3. Click Options. If a menu appears when you click
Options, click Norton AntiVirus. The Norton AntiVirus
Options dialog box appears.
4. In the Internet section, click Email.
5. Click to clear the "Scan incoming Email" and "Scan
outgoing Email" check box.
6. Click OK and close NAV.

PAUL

 

[Guest]

Paul! Finally someone who knows their stuff! I followed the information you
posted and now I can send the large files to my clients. Thank you VERY much.
David

 

[Brian Tillman]

I get the below message everytime I try to send an email message with
an attachment of 500KB or more using Outlook 2003 with a Home XP
operating system.

Increase your server timeout value on the Advanced tab of your account
properties pages.