I can't provide assistance

[Guest]

I'm in TN and my wife is in NC. She sent me a remote invitation to help her
do some stuff on the computer. I am using a linkksys router that's connected
to a cable modem provided by Charter. She is using a Sprint DSL modem. When
I try to connect I get "remote host name cold not be resolved". What do I
need to do?

 

[Guest]

I would like to find this out, too. I am having the exact same problem right
now. I was able to make connections before to other people but now I can't
now that I moved.