I am 62 what did I do, Helppppppppppp

[Guest]

I opened word and hit my resume and all these boxes come up saying,

Changes have been made to effect the global template do you want to save the
changes, so I try to hit yes or no and can,t get the darn box to go away,
then another box appears and says, the file normal already exists do you want
to replace it, so wher did all my stuff go and what do I do. Please
helpppppppppp.

Dee in Ark

 

[Terry Farrell]

Does this happen with any Word document and are you using Norton Anti Virus?

 

[Guest]

Does this happen with any Word document and are you using Norton Anti Virus?

 

[Guest]

Does this happen with any Word document and are you using Norton Anti Virus?

 

[Guest]

I use norton and all my stuff I had typed is gone but these boxes popping up
are really getting to me.

 

[Suzanne S. Barnhill]

Disable the Office Plug-in in Norton AntiVirus and try again.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Hertz_Donut]

Why do you think that Norton Antivirus causes every single problem in the
world? I am curious as to what happened to cause you to think that way...



Honu

 

[Doug Robbins - Word MVP]

It does not cause them all, but the Office plug in does cause more than
it's fair share.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Suzanne S. Barnhill]

See “OFF: Latest Information on Using Microsoft Office with the Norton
Anti-Virus Microsoft Office Plug-In” at
http://support.microsoft.com/?kbid=329820

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Terry Farrell]

I don't think that NAV causes every problem in Word BUT for this is one
particular symptom that NAV frequently causes. As NAV is a widely used AV
solution, it is usually best to mention the obvious problem before delving
into other solutions.

Terry