https broken?

[Guest]

I have two clients running Windows XP, one home edition, the other Pro and
neither can access any sites requiring secure logon (like Yahoo mail). They
get page not found 404 error.

I have tried the steps in KB article 870700 to no avail. Has anyone else
experienced this and is there a fix or workaround?

Thanks

 

[Steve Winograd [MVP]]

I have two clients running Windows XP, one home edition, the other Pro and
neither can access any sites requiring secure logon (like Yahoo mail). They
get page not found 404 error.

I have tried the steps in KB article 870700 to no avail. Has anyone else
experienced this and is there a fix or workaround?

Thanks

Re-register system DLLs by running these commands:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll

If that doesn't fix the problem, see if the computers can access
secure sites after booting in "Safe mode with networking". If that
works, but booting in normal mode doesn't, the problem is caused by a
startup program. In my experience, the most likely culprit is McAfee
Personal Firewall.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

that worked great, thanks much!

Re-register system DLLs by running these commands:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll

If that doesn't fix the problem, see if the computers can access
secure sites after booting in "Safe mode with networking". If that
works, but booting in normal mode doesn't, the problem is caused by a
startup program. In my experience, the most likely culprit is McAfee
Personal Firewall.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Steve Winograd [MVP]]

that worked great, thanks much!

You're welcome. I'm glad to help.

Which part did the job -- registering DLLs, or checking the startup
programs?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

registering dll's. Thanks again.

You're welcome. I'm glad to help.

Which part did the job -- registering DLLs, or checking the startup
programs?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Steve Winograd [MVP]]

registering dll's. Thanks again.

Thanks for that information. I've seen this problem many times on my
clients' computers. Does anyone know what causes DLLs to become
un-registered?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com