HP Scanning issue and photo location viewing

[Lenny]

Hi,
In the good old days of XP I used to use the program that came with my HP
all in one to scan my documents (HP Photo Director) I would open the program
from my desktop shortcut and use it to scan directly into a folder in 'My
Pictures' When I open 'My Pictures' I get a view of all the folders without
them already being opened. Now that I have Vista I am having a few problems.
First, HP Photo Director will open and scan the image but I then get an
error telling me that the image couldn't be written to C/image001.tiff. How
can I change it to scan as a JPG as default and can I change to default
folder?

Can I also view 'My pictures' as in XP, where they are in closed folders,
because I don't want to have all the pictures on view when I am scrolling
down the page to find a different folder?

Thanks,
Lenny

 

[Michael Solomon]

Hi,
In the good old days of XP I used to use the program that came with my HP
all in one to scan my documents (HP Photo Director) I would open the
program from my desktop shortcut and use it to scan directly into a folder
in 'My Pictures' When I open 'My Pictures' I get a view of all the folders
without them already being opened. Now that I have Vista I am having a few
problems. First, HP Photo Director will open and scan the image but I then
get an error telling me that the image couldn't be written to
C/image001.tiff. How can I change it to scan as a JPG as default and can I
change to default folder?

Can I also view 'My pictures' as in XP, where they are in closed folders,
because I don't want to have all the pictures on view when I am scrolling
down the page to find a different folder?

Thanks,
Lenny

It sounds like a driver issue. Did you check the HP website for latest
drivers and software for your model printer?

 

[Carey Frisch [MVP]]

Chat support for HP products: http://welcome.hp.com/country/us/en/contact/chat_1.html

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------­-----

:

Hi,
In the good old days of XP I used to use the program that came with my HP
all in one to scan my documents (HP Photo Director) I would open the program
from my desktop shortcut and use it to scan directly into a folder in 'My
Pictures' When I open 'My Pictures' I get a view of all the folders without
them already being opened. Now that I have Vista I am having a few problems.
First, HP Photo Director will open and scan the image but I then get an
error telling me that the image couldn't be written to C/image001.tiff. How
can I change it to scan as a JPG as default and can I change to default
folder?

Can I also view 'My pictures' as in XP, where they are in closed folders,
because I don't want to have all the pictures on view when I am scrolling
down the page to find a different folder?

Thanks,
Lenny

 

[huwyngr]

I then get an 
error telling me that the image couldn't be written to C/image001.tiff.

Firstly, I don't think that C/image001.tiff is a valid path? Although
C:\image001.tiff would be.

Secondly, it is a bad idea to store files in the root directory (C:\) so
if necessary create a folder say ScannedImages and make the path in HP
Director read C:\ScannedImages\ so that the path to the file would be;

C:\ScannedImages\image001.tiff

Sorry not to be able to tell you how to change the default format or
location but try looking in HELP for HP Director?

 

[Lenny]

I was wrong and yes it is going to C:\image001.tiff , however, if you read
the rest of the post I ask about changing the path.

 

[Lenny]

Thanks Michwael, It is a new printer and is supplied with Vista drivers that
I have used.

 

[Michael Solomon]

Thanks Michwael, It is a new printer and is supplied with Vista drivers
that I have used.

It sounds like a driver issue. Did you check the HP website for latest
drivers and software for your model printer?

You're welcome, Lenny.

Even with Vista drivers inbox, you should always check the manufacturer's
website for updates and later versions. You never know how long an item was
in the warehouse or on the shelf and drivers change rapidly and constantly.
You should also check the support section of the manufacturer's website for
references to this issue as well.

 

[huwyngr]

however, if you read 
the rest of the post I ask about changing the path.

I know you did -- that's why I said I couldn't help you and suggested
you check out the HELP file in HP Direcotr.