HP deskjet -- does everything except print

[blissfix]

Hi,

this is a 3820 using XP-Pro OS. When "print" is clicked it seems to go
through the motions: dialog box pops open with printer pre-selected,
you click print, box flashes, "printing 1 of 1" then a dialog box pops
open with the two resevoir icons and says , "status..." The green led
begins to blink but nothing happens -- the paper doesn't feed and the
carriage doesn't move. After about 20 secs one of those XP yellow
balloons opens to inform you that the document failed to print, duh!

I know the paper feed and carriage work cause they run when the thing
is un/replugged. And when the lid is lifted the rollers run back and
forth a few times.

-bliss

 

[Kevin]

Don't you just hate that? Does the infernal machine print a test page on
its own? Have you uninstalled the printer and software, restarted and
reinstalled the printer and software? Have you tried a lot of cursing and
screaming obscenities at it? That usually makes me feel better, but has no
apparent effect on the device in question.

 

[Bill 2]

Hi,

this is a 3820 using XP-Pro OS. When "print" is clicked it seems to go
through the motions: dialog box pops open with printer pre-selected,
you click print, box flashes, "printing 1 of 1" then a dialog box pops
open with the two resevoir icons and says , "status..." The green led
begins to blink but nothing happens -- the paper doesn't feed and the
carriage doesn't move. After about 20 secs one of those XP yellow
balloons opens to inform you that the document failed to print, duh!

I know the paper feed and carriage work cause they run when the thing
is un/replugged. And when the lid is lifted the rollers run back and
forth a few times.

Start with the easy:
Does holding down the feed page yield a test page? Have you tried
uninstalling and reinstalling the drivers, or using compatible drivers?



When you turn the printer on does it run the rollers for a couple seconds or
like 2 minutes, cycling through all known speeds and directions? Does it
happen to feed through any pages at startup? Does the carriage move to the
center when the lid is lifted?

 

[Bill 2]

Don't you just hate that? Does the infernal machine print a test page on
its own? Have you uninstalled the printer and software, restarted and
reinstalled the printer and software? Have you tried a lot of cursing and
screaming obscenities at it? That usually makes me feel better, but has
no
apparent effect on the device in question.

If his had a service station failure like mine, the best relief comes from
taking it out to a parking lot and smashing it with a baseball bat, or
throwing it in front of a train / truck / off of a 5 story building.