How to stop Synchronization

[Phil at MNS]

Hi

I am running Outlook 2007 configured on a standalone laptop using
Internet/pop3 mail.

I've been running it this way with no problems for months however for some
reason now when i do a send & receive Outlook has started to synchronize
folders. An icon in the system tray appears and states that it is
synchronizing folders and it locks my Outlook and i am unable to do anything
else. I have left it running for hours, but still it continues. Please can
someone explain to me how I can stop this from happening. It is very
frustrating and I am unable to use my Outlook as a result.

I am running Vista Home Premium.

Thanks
Phil

 

[DL]

Synchronization happens when OL does a Send/Receive, or does an automatic
Poll for new mail
Check your poll settings are not less than 10 mins

You dont have a email stuck in your outbox do you?

 

[Phil at MNS]

Hi there

Thanks - yes - I had an email stuck in my outbox. I deleted it and problem
was solved.

Thanks
Phil

 

[DL]

your welcome

Hi there

Thanks - yes - I had an email stuck in my outbox. I deleted it and problem
was solved.

Thanks
Phil

 

[Roger Dodger]

Hi DL. Listen, I am having almost the same problem that Phil is having. It
does not totally shut down the system, but outlook is constantly trying to
sync data.
-it only happens when I have a message in the outbox.
-it stops if I delete the outbox
-I am unable to send any e-mail messages, or at least I am pretty sure they
are not being sent because they stay in my outbox
-During a send and recieve, which is set to happen every half hour, I get no
errors.
-I have no problem recieving e-mails
-It used to work just fine, and I have not change any of the e-mail account
settings
-I disabled Norton with no better results.

What are your thoughts???
Roger

 

[Ben M. Schorr, MVP]

My first thought is to ask What version of Outlook are you using and what
kind of e-mail accounts are you using? (POP3? IMAP? Exchange?)


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Roger Dodger]

Outlook 2007, and two different e-mail accounts, from totally different
providers, but they are both pop3.

 

[lexeast]

I am having the exact same problem. It started just a day or two ago. I
upgraded to Office 2007 a few weeks ago. I can send/receive sporadically. It
does appear to have a link to something in the outbox but not everything in
there. I'm using a POP3 and laptop. The icon on the bottom right flashes and
says "synchronizing folders" but sometimes if I hit send/receive it looks
like the program is hung up b/c it starts showing 78 of 78 and on up. It
normally shows up to 4 of 4 task but it looks like it is repeating over and
over again. I tried to check for any updates and repaired my email connects
and stopped a link to an older .pst file. I am out of ideas and it is making
it impossible to work right now. I am VERY frustrated!
Thanks for listening.

 

[Roger Dodger]

I hope I can help. It took a long time for me to figure it out, and
eventually I had to spend over six hours on the phone with microsoft trying
to figure this out. I must also mention that I was very happy with them, but
it was a very exastive procedure to track it down.
First of all, you have to check when it does this. With me, it was very
specific. It would only do it if I would send an email, and the email I send
to was in the contacts list. The only way to end it was to empty the outbox.
Everything works fine if you type the email address in manually.

Get back to me, and let me know how similar the circumstances are, and
please note the Uninstalling and Re-installing Outlook will not fix the
problem. Also I ran the repair utility, and that did not fix it.

 

[PMaggan]

I am having the same problem, but I think I figured it out. All of the
contacts in Outlook 2007 were imported from my Iphone. Even though the email
addresses in the contacts look completely normal, there has to be someting
else causing a problem. As a test, I deleted one of the existing contacts
and immediately added it again in Outlook. Whereas the email failed to send
before, once I created the contact in Outlook, it worked perfectly. Now, I
definitely don't want to have to type in my contacts again, so I tried the
following. I went to a contact which was imported from the Iphone and
deleted the email address. I immediately type in the email address did a
"Save & Close". This time the email went through just fine.

Another thing I noticed is that when I go to send a new email and click on
"To:" none of the contacts imported from the Iphone showed an email address.
This is odd becuase there is clearly an email address entered in the Contact.
Once I re-typed the email address into the Contact, it does now show up when
I click on "To:".

Hopefully this solves the problem for the rest of you.

 

[PMaggan]

Fooling around a little further, it seems that you do not necessarily have to
re-type the email address. You can just do a Ctrl-X (cut) and Ctrl-V
(paste) and it fixes the issue.

 

[PMaggan]

And I noticed one more thing about the "bad" contacts. If you go in to send
a new message and click on "To:", your list of contacts comes up. If I try
to right-click on one of the contacts imported from the Iphone and click
"Properties", I get the following error message: The Properties dialog box
cannot be displayed. An invalid ENTRYID was passed in. Once I corrected the
email addresses in Outlook Contacts, the error message went away.

 

[Roger Dodger]

I am glad you figured it out. They was it was fixed for me was fairly
simple, however I was not paying attention that closely because we had been
working on it for six hours. First he backed up everything, then he exported
only the contacts into an excel file, and then he immidately imported it
right back. Works top notch now, but the repair program should have been
able to fix it, which it did not. You said you added an iphone and got
problems, it happened to me when I got a new computer, and switched
everything over to it, which included moving the pocket PC. Maybe related,
but not sure.

 

[PMaggan]

I also got a new computer and moved from Office 2003 to Office 2007.

 

[Brian Tillman]

I am having the same problem, but I think I figured it out. All of
the contacts in Outlook 2007 were imported from my Iphone.

Importing is almost always problematic for Contacts.

 

[lexeast]

Thanks guys. It seems like we really have the same issues. I too have an
iphone. Had to wipe my hard drive clean and newly installed Outlook 2007. So
my problem seems to be certain emails get hung up in Outlook. I will try
exporting and importing like the guys below and see what I make of that.

Thanks so much for your help!

 

[gogomobil3]

Solution

I have found this on another site, I have dont it myself, but only in the last 10 minutes so it's too early to tell if it has worked, but its worth a try. Here is what they wrote:

HERE'S A REAL SOLUTION (This is a post from another site)

You guys had pointed me in the right direction, but today I have
definitively solved this screwy mess.

If you right click on each of the email folders and select "properties" you
will see a check box: Automatically generate Microsoft Exchange views".

UNcheck this box on each email folder.

You will still get a very brief "synchronizing" message, but ONLY while it
is actively linking to your POP account.

Try it...


I DID and it does work. I'll let you know if anything changes.

 

[Rebecca McCormick]

Add my name to the list of highly frustrated users. I, too, use a stand-alone
laptop with Outlook 2007 with four Pop 3 email addresses. My synchronization
goes on for HOURS at a time, during which time, the computer slows to a crawl
and email will send and receive only sporadically. HELP!!

What the heck is the synching supposed to accomplish in the first place??

 

[lexeast]

Try exporting and importing your contacts back in. That seems to have limited
my problems. It still happens sometimes but now I immediately copy the body
of the email caught in the outbox, delete the caught email, and paste the
body into a new email and resend. Seems illogical that resending to the same
address fixes it, but I have fewer instances of the sync problem after
importing my contacts.
See below for details on how to export/import contacts.
Hope it gets better soon!

 

[gogomobil3]

Ummm I just posted the solution, read post #17. You replied right after it. TRY IT, IT WORKS.

gogo

Try exporting and importing your contacts back in. That seems to have limited
my problems. It still happens sometimes but now I immediately copy the body
of the email caught in the outbox, delete the caught email, and paste the
body into a new email and resend. Seems illogical that resending to the same
address fixes it, but I have fewer instances of the sync problem after
importing my contacts.
See below for details on how to export/import contacts.
Hope it gets better soon!

"Rebecca McCormick" wrote:

> Add my name to the list of highly frustrated users. I, too, use a stand-alone
> laptop with Outlook 2007 with four Pop 3 email addresses. My synchronization
> goes on for HOURS at a time, during which time, the computer slows to a crawl
> and email will send and receive only sporadically. HELP!!
>
> What the heck is the synching supposed to accomplish in the first place??
> --
> Travel Journalist and Photographer
>
>
> "lexeast" wrote:
>
> > Thanks guys. It seems like we really have the same issues. I too have an
> > iphone. Had to wipe my hard drive clean and newly installed Outlook 2007. So
> > my problem seems to be certain emails get hung up in Outlook. I will try
> > exporting and importing like the guys below and see what I make of that.
> >
> > Thanks so much for your help!
> >
> > "Roger Dodger" wrote:
> >
> > > I hope I can help. It took a long time for me to figure it out, and
> > > eventually I had to spend over six hours on the phone with microsoft trying
> > > to figure this out. I must also mention that I was very happy with them, but
> > > it was a very exastive procedure to track it down.
> > > First of all, you have to check when it does this. With me, it was very
> > > specific. It would only do it if I would send an email, and the email I send
> > > to was in the contacts list. The only way to end it was to empty the outbox.
> > > Everything works fine if you type the email address in manually.
> > >
> > > Get back to me, and let me know how similar the circumstances are, and
> > > please note the Uninstalling and Re-installing Outlook will not fix the
> > > problem. Also I ran the repair utility, and that did not fix it.
> > >
> > > "lexeast" wrote:
> > >
> > > > I am having the exact same problem. It started just a day or two ago. I
> > > > upgraded to Office 2007 a few weeks ago. I can send/receive sporadically. It
> > > > does appear to have a link to something in the outbox but not everything in
> > > > there. I'm using a POP3 and laptop. The icon on the bottom right flashes and
> > > > says "synchronizing folders" but sometimes if I hit send/receive it looks
> > > > like the program is hung up b/c it starts showing 78 of 78 and on up. It
> > > > normally shows up to 4 of 4 task but it looks like it is repeating over and
> > > > over again. I tried to check for any updates and repaired my email connects
> > > > and stopped a link to an older .pst file. I am out of ideas and it is making
> > > > it impossible to work right now. I am VERY frustrated!
> > > > Thanks for listening.
> > > >
> > > > "Ben M. Schorr, MVP" wrote:
> > > >
> > > > > My first thought is to ask What version of Outlook are you using and what
> > > > > kind of e-mail accounts are you using? (POP3? IMAP? Exchange?)
> > > > >
> > > > >
> > > > > --
> > > > > -Ben-
> > > > > Ben M. Schorr, MVP
> > > > > Roland Schorr & Tower
> > > > > http://www.rolandschorr.com
> > > > > http://www.officeforlawyers.com/outlook.htm
> > > > >
> > > > > "Roger Dodger" (e-mail address removed)> wrote in message
> > > > > news:[email protected]...
> > > > > > Hi DL. Listen, I am having almost the same problem that Phil is having.
> > > > > > It
> > > > > > does not totally shut down the system, but outlook is constantly trying to
> > > > > > sync data.
> > > > > > -it only happens when I have a message in the outbox.
> > > > > > -it stops if I delete the outbox
> > > > > > -I am unable to send any e-mail messages, or at least I am pretty sure
> > > > > > they
> > > > > > are not being sent because they stay in my outbox
> > > > > > -During a send and recieve, which is set to happen every half hour, I get
> > > > > > no
> > > > > > errors.
> > > > > > -I have no problem recieving e-mails
> > > > > > -It used to work just fine, and I have not change any of the e-mail
> > > > > > account
> > > > > > settings
> > > > > > -I disabled Norton with no better results.
> > > > > >
> > > > > > What are your thoughts???
> > > > > > Roger
> > > > > >