How to send a fax from a scanned document?

[Duke Williams]

Well,

You have FAX modem V.92,Data fax Internal donny equipped in your PC.

OK you should hooked up with the line from FAX MODEM to the ANALOG telephone
line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE
line".)

As your PC is running Windows XP, have you installed "FAX service" in
Start-Control Panel-Add Remove Program-Add Remove Windows Component?
This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it
besides your normal printer.

Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control
Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country
and your City code or local area code.

Ok then you are ready to go to "FAX console" to configure FAX service with
"FAX configuration wizard for "Enable Send" and "Enable Receive."
As to TSID & CSID box, put any name you like for the identification of your
PC-FAX to communicate with other FAX machines.

Did you do all above ?

Then back to Microsoft Word, open .doc file containing scanned image with
your scanner following File-Open of Word menu.
Now you are ready to PRINT the document following File-Print of Word menu
selecting "FAX" in Printer Name Drop Down Box of print pop-up window of
Word.

Printing the document to "FAX" will pop up "FAX sending wizard"
Recipient's FAX number you must enter to send your Doc.

How it goes ?

Duke

************************************************

 

[Guest]

LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal

 

[Guest]

Duke,Do you have a FAX machine? If you do send your phone # and see if I can
a FAX to u. I have done everything you suggested.The info about Microsoft
word,my image is filed in my documents,I open it and it appears AND i printed
it to the fax printer and thesending wizard open . I followed the info. But I
could not see that it was sent in the monitor. HAL

 

[Lem]

LEM,I have gone thru the Confiuration wizard,Enable send Checked,Enable
receive checked,manual answer.Summary just like you show except the modem is
Intel(R)537epv9edf,Dell said on the chat it is 56k Data Fax Modem.The Device
Manager says this device is working properly,it is enabled.Diag. query
AT+FCLASS = reads 0.1.2.2.0 View log,no errors. What now? Hal

Try these 3 experiments and report results (in detail, please):

1. Create a fax as you have been doing. Go through the Send Fax wizard
as usual. When you get to the "Schedule" page, schedule the fax to be
sent 10 minutes in the future. Complete the Send Fax Wizard. Now open
the Fax Console. Is your Fax in the Outbox? Double click on it. Can
you see your cover page and the page(s) you wanted to fax? Close the
view. Wait until the scheduled time. Does the Fax Monitor open and
indicate a fax is being sent? Did the entry move from Outbox to Sent Items?

2. Using a different telephone (e.g., your cell phone), dial the number
of the telephone line to which you have connected your fax modem. Do
you hear ringing over your cell phone? Does the computer make a "ring"
sound? Click on the appropriate button to answer the fax (or before you
start, configure Fax Services to automatically answer after 2 rings).
Do you hear fax tones over your cell phone?

3. Open Fax Console. Click on File | Send a fax. Go through the Send
Fax wizard (you are creating a single-page fax). For the telephone
number use your cell phone number. Make sure that "Use dialing rules"
is UNchecked, and enter your cell phone number in the space for "fax
number" EXACTLY as you would dial your cell phone from your home phone
(i.e., if you would dial a 1 and/or an area code, include that
information). Finish the Send Fax Wizard. Does your cell phone ring?
Answer it. Do you hear fax tones?

 

[Guest]

Duke, 7/4/2007 I know this is a holiday,please-read my reply as soon as you
can and see what we can do to fax something to someone. Dell says it should
work, Microsoft said they've done all they can. Call 1-888-236-3355. I can't
understand those people let alone The Dell techs in INDIA. Hal-
HAE

 

[Guest]

Lem, The # 1 experiment,fax was not in outbox,cover page was not seen,fax
monitor did not open, nothing in sent items. Hal....I will try second
Experiment..Hal

 

[Guest]

Lem, #2 testing this item now Hal
--
HAE

Try these 3 experiments and report results (in detail, please):

1. Create a fax as you have been doing. Go through the Send Fax wizard
as usual. When you get to the "Schedule" page, schedule the fax to be
sent 10 minutes in the future. Complete the Send Fax Wizard. Now open
the Fax Console. Is your Fax in the Outbox? Double click on it. Can
you see your cover page and the page(s) you wanted to fax? Close the
view. Wait until the scheduled time. Does the Fax Monitor open and
indicate a fax is being sent? Did the entry move from Outbox to Sent Items?

2. Using a different telephone (e.g., your cell phone), dial the number
of the telephone line to which you have connected your fax modem. Do
you hear ringing over your cell phone? Does the computer make a "ring"
sound? Click on the appropriate button to answer the fax (or before you
start, configure Fax Services to automatically answer after 2 rings).
Do you hear fax tones over your cell phone?

3. Open Fax Console. Click on File | Send a fax. Go through the Send
Fax wizard (you are creating a single-page fax). For the telephone
number use your cell phone number. Make sure that "Use dialing rules"
is UNchecked, and enter your cell phone number in the space for "fax
number" EXACTLY as you would dial your cell phone from your home phone
(i.e., if you would dial a 1 and/or an area code, include that
information). Finish the Send Fax Wizard. Does your cell phone ring?
Answer it. Do you hear fax tones?

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

 

[Guest]

lem,#2 I used my cell phone to call my fax printer,it rang answered after 2
rings,I heard data fax tones on my cell,the printer did not print, I guess
because I didn't send a real fax Hal

 

[Guest]

Lem, Item #3 please explain this item again,doesn't seem to work ? Hal

 

[Lem]

Lem, Item #3 please explain this item again,doesn't seem to work ? Hal

Hal, you said that "I used my cell phone to call my fax printer."

Do you have a separate multi-function printer/scanner/fax that you are
attempting to use, or do you have a fax modem INSIDE your computer case?
And if you have BOTH devices, do you have a telephone line connected
to the fax modem in your computer, or only to the printer/scanner/fax?

 

[Guest]

Lem, I have an epson printer only,there is a fax modem in my computer. I have
my land line tel# hooked to my PC. Everything is config. correctly As I see
it. This all began with a scanned bill from my scanner filed in my Document
folder.I open my file and it displays on my viewer.Then I send it to my
printer,to fax. Hal

 

[Lem]

Lem, I have an epson printer only,there is a fax modem in my computer. I have
my land line tel# hooked to my PC. Everything is config. correctly As I see
it. This all began with a scanned bill from my scanner filed in my Document
folder.I open my file and it displays on my viewer.Then I send it to my
printer,to fax. Hal

I'm about out of ideas.

What happened when you tried test #3? Based on your reported results of
test #1, I guess that your cell phone never rang.

Test #3 is intended to see if you can send a fax just using the Send Fax
Wizard. That is, not attempting to fax a document saved in "My
Documents" (or elsewhere on your computer). It will not actually send a
fax (even if everything works correctly), because I suggested sending it
to your cell phone -- which, of course, can not receive faxes. If your
cell phone rings and you can hear fax tones on it, however, that will
indicate that the software and the outgoing portion of your fax modem
are working.

The success of test #2 indicates 2 things: (1) you actually do have a
fax modem, which at least has its receiver operating correctly, and (2)
you have correctly connected the modem to an analog telephone line.

The fact that you have been unable to send faxes could be caused by
software problems or hardware problems. Test #1 was intended to
(temporarily) separate hardware issues from software issues by
scheduling the fax to be sent in the future. The fact that nothing
appeared in the Fax Console Outbox suggests that something is wrong with
your installation of Fax Services.

Do you have Windows XP Home or Pro? What service pack is installed? If
you're not sure, right click on My Computer and then click on
Properties. Do you have any Symantec or Norton product installed? Which
one(s)? Did Dell pre-install any other fax software?

About the only thing left that I can think of is to remove Windows Fax
Services and then re-install it, paying careful attention to any error
messages that may appear during the installation.

See Help & Support "Add or Remove a Windows Component" or MS KB 307894.
KB 306550 explains how to install and configure Fax Services.

 

[Guest]

Hal Hostetler, My document shows on the Window Picture And Fax Viewer. It
has a print funtion below the printed doc. but doesn't show any printer to
use,not a FAX printer. If I print nothing happens,no FAX wizard

OK, you've got this document you want to fax. If you double click the
document, does some program start up and show you its contents? If this
happens, does this program have a "Print" function so you can print it on a
printer? If the program has a print function, does it let you select the
printer to use? If it will, do you see a printer named "Fax" in the list?
If Fax is listed as a printer, what happens wen you select it and click
"Print", does the Send Fax Wizard start? If the Send Fax Wizard starts,
does it finish and tell you it sent your Fax? Please remember, we cannot
read your mind and details are VERY important, be as candid as you can with
your answers.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

OK, you've got this document you want to fax. If you double click the
document, does some program start up and show you its contents? If this
happens, does this program have a "Print" function so you can print it on a
printer? If the program has a print function, does it let you select the
printer to use? If it will, do you see a printer named "Fax" in the list?
If Fax is listed as a printer, what happens wen you select it and click
"Print", does the Send Fax Wizard start? If the Send Fax Wizard starts,
does it finish and tell you it sent your Fax? Please remember, we cannot
read your mind and details are VERY important, be as candid as you can with
your answers.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com




LEM, I have been off the line for a while,we have had power failures for last few days and my internet feed is on fiber optics and the ONT equipment has been diconnecting me from the internet. I have to for the ONT to restore. Banning Hal

 

[Hal Hostetler [MVP P/I]]

On my Windows XP Pro computer, the Picture and Fax viewer has a printer icon
below the view window. If I click it, I launch the Photo Printing Wizard.
The first dialog from this wizard lets me pick what image I want to print.
Clicking "Next" brings me to the "Printing Options" dialog where I have a
drop down list labeled "What printer do you want to use?". In this drop
down list, I have an entry named "Fax". Do you have this entry in your drop
down list? If you do not, under "Start =>Printers and Faxes", do you have a
printer labeled "Fax"?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Duke Williams]

Hi, HAL,

Sorry for late response.

To make your problem clear, could you tell me what's new to you in my
suggestion.
Maybe you found some settings were not done yet before my suggestion.

And also tell me whether FAX monitor window popped up after you
PRINT that doc file to FAX, then what error was shown in FAX monitor
window.
These are needed for trouble shoot.

Duke

 

[Guest]

Duke,7/8/07 4:15pm.this is what I just tried,Open my file in my
Documents,the WindowPicture & Fax viewer opens.I click the print symble at
the bottom of the viewer,Photo Printing Wizard opens, click next Wizard
opens,says select Printer & Paper. I select fax option rather than my Epson
regular printer.Widows Photo Print Wizard opens,shows print preview as full
page fax print.Wizard sendspicture to printer."Send FAX WIZARD opens--Click
next Window for "recipient opms.I fill in name and fax number,3109445920,my
cell #.Next cover page, click schedule to send,used 4:10PM today.
Priority=normal, click next= completing send fax wizard opens,says to send
fax, click finish.Completing Photo Wizard opens,Click finish. Then I opened
"Fax Console" outbox nothing shown,open FAX monitor nothing shown. That is
the complete operation. Banning,Ca HAL

 

[Guest]

Lem,I'm back,been having "POWER" failures in So.Calif. past few days and
Fiber Optics connection to my home was up down.I have been pounding away at
the FAX thing.Today I downloaded my 56k data/fax modem software again for
windows xp.Going thru process on sending and receiving I some new items,"open
the Fax monitor", fax console to show outgoing and sent items. I think it
might work now. I need a FAX location to try it, will let you know if it
does. Hal

 

[Gary Walker]

Go to http://www.congress.org/congressorg/directory/congdir.tt
and pull up some fax numbers for testing.

You're already paying for it....

 

[Lem]

Lem,I'm back,been having "POWER" failures in So.Calif. past few days and
Fiber Optics connection to my home was up down.I have been pounding away at
the FAX thing.Today I downloaded my 56k data/fax modem software again for
windows xp.Going thru process on sending and receiving I some new items,"open
the Fax monitor", fax console to show outgoing and sent items. I think it
might work now. I need a FAX location to try it, will let you know if it
does. Hal

Many pizza and other take-out places (especially, I would guess, in
SoCal), accept orders via fax. Fax an order then confirm by phone.