How to recover a deleted Junk Mail folder

G

Guest

Hi All,

I am experiencing a very frustrating problem, that i have attempted several
methods to fix! A client has inadvertantly deleted (permanently) their Junk
Email folder, and now has the problem of junk mails coming into her inbox.

I cannot recover the folder in the usual recover deleted items method. I
have also tried to start outlook using the /resetfolders switch which did not
work. Another method was suggested on a website about turning on and off the
Junk Mail filtering facility on Outlook Web access but alas, this did not
work.

The client is using Microsoft Office XP. Please can you help?!!!

Regards,


Claire
 
G

Guest

Hello Claire,

I hope yo uget an answer here. I cannot even blame the erased folder on
someone lse. I simply deleted it while not paying attention. I tried the
fixes you have as well as simply recreating a junk e-mail folder, but find no
settings in teh folder properties or anywhere else to make it a junk email
folder.

While I have pretty hard core spam filters, I usually caught the last few
every day in there so would like to have it back, Can anyone help with how
to create a junk meial folder? I am running OL07 on XP.
 
B

Brian Tillman

Claire Gower said:
I am experiencing a very frustrating problem, that i have attempted
several methods to fix! A client has inadvertantly deleted
(permanently) their Junk Email folder, and now has the problem of
junk mails coming into her inbox.

I cannot recover the folder in the usual recover deleted items
method. I have also tried to start outlook using the /resetfolders
switch which did not work. Another method was suggested on a website
about turning on and off the Junk Mail filtering facility on Outlook
Web access but alas, this did not work.

The client is using Microsoft Office XP. Please can you help?!!!

This is your answer: Outlook 2002 doesn't usually HAVE a "Junk E-mail"
folder. Are you using Exchange 2003 perhaps? If not, then your "Junk
E-mail" folder was added by whatever third-party antispam software you're
using and it's not an Outlook problem at all.
 
G

Guest

That may get Claire's issue Brian. Any ideas for me? I guess I should have
started a different thread as I am on a different setup, but the issue is the
same, ome idiot deleting the folder instead of the mail. In my case- I ahve
only the idiot in the mirror to blame.

I am running Outlook 07 on XP Tablet. No Exchange- just in POP3 mode. Is
there way to re-enable or set up a Junki Email folder?

Thanks
 
B

Brian Tillman

Entelechy said:
That may get Claire's issue Brian. Any ideas for me? I guess I
should have started a different thread as I am on a different setup,
but the issue is the same, ome idiot deleting the folder instead of
the mail. In my case- I ahve only the idiot in the mirror to blame.

Outlook 2007 won't let you delete the Junk E-mail folder. The Delete item
on the context menu is inactive and so if the "X" delete button when Junk
E-mail is selected. Nor will pressing the Delete key do anything.
 
G

Guest

i use Neo Pro (www.emailorganizer.com) as a wrapper to OL mail. It may have
been deleted from NEO. But as I understand it, Neo uses outlook for any
folder managment. It reads in and indexes mail and folders, but any OL
commands are really NEO doing it in OL.

But however I managed it- the folder was gone. I created a new folder with
the same name, but it does not seem to gather junk mail and I see no
properties place to set it as a junk mail folder. Sounds like I have a
reinstall coming.
 
B

Brian Tillman

Entelechy said:
i use Neo Pro (www.emailorganizer.com) as a wrapper to OL mail. It
may have been deleted from NEO. But as I understand it, Neo uses
outlook for any folder managment. It reads in and indexes mail and
folders, but any OL commands are really NEO doing it in OL.

But however I managed it- the folder was gone. I created a new
folder with the same name, but it does not seem to gather junk mail
and I see no properties place to set it as a junk mail folder.
Sounds like I have a reinstall coming.

Have you tried starting Outlook with the /resetfolders command switch? How
about the /resetfoldernames switch?
 

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