How to I back up Outlook Personal Folders to CD?

[Guest]

I downloaded the PST Backup Tool from MS Office Online and installed.

After requesting the backup process and exiting Outlook - i get this error
message:

CANNOT COPY OUTLOOK
The process cannot access the file because another process has locked a
portion of the file.

I shut down and restarted to make sure all programs were closed and the same
error message occurred.

Any suggestions for backing up my PST folders.

 

[DL]

You've checked 'running processess' to ensure OL has actually closed?
Do you have any addins, eg Fax /sync software?

 

[Guest]

what should I look for when checking running processes? tons of stuff is
running in the background.

I have lots of software -
I have sync software for my Treo handheld - hotsync.exe is one of the
processes running in the background.

 

[Guest]

I am also getting this error message after the 1st one:

PERSONAL FILES
The file c:\DocumentsandSettings\MarilynDPeirce\Desktop\OutlookBackup.pst
coiuld not be found.

 

[DL]

You should check in running processess for Outlook.exe - just click image
name title bar to sort it - after you have closed OL.
If OL is closing correctly check addins, in OL, and disable any. Try backup
again

 

[Guest]

I closed down the synchronization to my palm treo -
and I still got the same error message.

 

[Guest]

STILL NOT WORKING.

i checked processes - OL is closing ok.
where do I go to check what ADD INS are running 0
what are you referring to -
i have an email template, anti-spam and chapura settings for synching with a
palm - but I am unsure how to disable and enable and if this is preventing a
backup - I am also on a home network with one other computer.

 

[Gordon]

STILL NOT WORKING.

i checked processes - OL is closing ok.
where do I go to check what ADD INS are running 0
what are you referring to -
i have an email template, anti-spam and chapura settings for synching with
a
palm - but I am unsure how to disable and enable and if this is preventing
a
backup - I am also on a home network with one other computer.

Do you have any type of desktop search that indexes the pst file?

 

[DL]

Depends on OL version,
Tools/Options/Other/Advanced