How Do I undo a Windows Update?

[Henry Stock]

I just ran Windows Update on My XP Pro System. The only update was a
hardware drive associate with my audio device driver. But after the update
my audio device is screwed up... It no longer works, and even I-Tunes can
tell that it is broken.

So my question is a simple How do I remove and reinstall the old driver? Is
there a way to back out a Windows Update that broke my system?

(e-mail address removed)

 

[JS]

First download the latest version of the Audio driver from either your PC
manufacture's or Audio Chip/card web site.
Next open the control panel, click on the 'System' icon.
Click on the 'Hardware' tab in the System Properties window.
Click on the 'Device Manager' button.
In the 'Device Manager' window (near the bottom of the list) click (expand)
the + sign next to the 'Sound, Video and Game controllers'
option.
Select (double click) the entry for your sound card/chip.
Click on the 'Driver' tab.
You can Update (to install the downloaded driver) or Rollback your driver
from here.

JS

 

[Henry Stock]

I think managed to answer my own question...

1. In Device Manager locate the failed component... You will probably see a
yellow exclamation mark by it...
2. Right click the item and select properties.
3. In the properties dialog driver tab
4. You should see a rollback driver button. Click this button to roll back
to the previous driver.

As soon as I did that the audio began to work again.

I'd like to know what is wrong with the new driver. There must be something
that caused them to update it, but the problem is that the patch doesn't
work with my hardware.

 

[JS]

Never download and install device drivers using Windows Update, too many
problems. Always get update from the Mfg's web site.

JS

 

[Bob I]

As is frequently posted here, "Never, never update the drivers on your
system from Windows Update." They are typically generic drivers and the
result is that your hardware will not work as well as with the specific
drivers direct from the manufacturer. You have seen the results and
performed the correct recovery. IF you wish to check for newer drivers,
visit the device manufacturers web site, compare versions, download and
install as desired.

 

[The poster formerly known as 'The Poster Formerly]

I just ran Windows Update on My XP Pro System. The only update was a
hardware drive associate with my audio device driver. But after the update
my audio device is screwed up... It no longer works, and even I-Tunes can
tell that it is broken.

So my question is a simple How do I remove and reinstall the old driver? Is
there a way to back out a Windows Update that broke my system?

(e-mail address removed)

Control Panel, add/remove programs, check the 'show updates' box at the
top of the add/remove screen and then scroll down in the list to find
your update and click it's remove button.

--
Priceless quotes in m.p.w.vista.general group:
http://protectfreedom.tripod.com/kick.html

"Fair use is not merely a nice concept--it is a federal law based on
free speech rights under the First Amendment and is a cornerstone of the
creativity and innovation that is a hallmark of this country. Consumer
rights in the digital age are not frivolous."
- Maura Corbett

 

[MowGreen [MVP]]

Consider yourself fortunate, Henry. NEVER install drivers offered via
Automatic Update or the Update sites. When you're notified of an updated
driver go to the manufacturer's web site and investigate what they offer
in terms of updated drivers and what the updated driver 'fixes'.
IOW, if it ain't broke ...

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============