How do I access C:\systemvolumeinfomation folder in XPpro

O

Ockerr

I have a Virus in my C:\systemvolumeinfomation\ folder in one of the Restore
files
I have window XpPro But it wont alow me access to the folder to delete it.
How do I do it thank you, Oh the file with the virus in it is A0017107.exe
not that it make much difference I suppose. But It probley cant do any
damage where it is But I dont like it in there.
Cheers and Thanks
 
R

Rock

Ockerr said:
I have a Virus in my C:\systemvolumeinfomation\ folder in one of the Restore
files
I have window XpPro But it wont alow me access to the folder to delete it.
How do I do it thank you, Oh the file with the virus in it is A0017107.exe
not that it make much difference I suppose. But It probley cant do any
damage where it is But I dont like it in there.
Cheers and Thanks

You can delete either all the restore points or all but the most recent.
You can't delete just one.

To delete them all right click My Computer, choose properties, system
restore. Put a tick mark in Turn off system restore. Click ok out and
reboot, then reverse the steps to turn it back on. While there turn off
system restore on data only drives and adjust the amount of space it
allocates. By default SR allocates up to 12% of the drive which can be a
lot. Turn it down between 500MB and 1GB. That will allow for several
weeks of points. SR isn't much good beyond that time.

The other option, if you're sure the system is clean except for that
restore point infection is create a new restore point, then right click
on the drive in My Computer, choose properties and then Disk Cleanup.
On the More Options tab choose System Restore Cleanup. This will delete
all but the most recent restore point.
 
K

Kelly

Hi,

It is a hidden file. Go to: Windows Explorer/Tools/Folder
Options/View/Show Hidden File and Uncheck Hide Protected Operating System
Files.

Then go to: C:\System Volume Information

How to Gain Access to the System Volume Information Folder
http://support.microsoft.com/default.aspx?scid=kb;EN-US;309531

But the way to fix your problem is to create a restore point and then use
the Disk Cleanup to delete all but the last restore point. The virus will be
gone, if your virus checker already deleted it from your system.

Right click your Root drive/Properties/Disk Cleanup ... let it run. Then
click on More Options/System Restore/Clean up.
 
B

Bruce Chambers

Ockerr said:
I have a Virus in my C:\systemvolumeinfomation\ folder in
one of the Restore files
I have window XpPro But it wont alow me access to the
folder to delete it. How do I do it thank you, Oh the
file with the virus in it is A0017107.exe not that it
make much difference I suppose. But It probley cant do
any damage where it is But I dont like it in there.
Cheers and Thanks


The System Volume Information is the hidden, protected operating
system folder in which WinXP's System Restore feature stores
information used to recover from errors. It's really not a good idea
for you, or an antivirus application, to directly access the contents
of that folder, unless you expect to have no future use for the
restore points, in which case it would be simpler just to turn off the
System Restore feature.

To clear viruses or other malware from the "System Volume
Information," simply turn off the System Restore feature (Start > All
Programs > Accessories > System Tools > System Restore, System Restore
Settings), reboot, then re-enable System Restore, and reboot one last
time. This will delete all of your Restore Points, including the
corrupted one(s), and allow you start with a clean slate.

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever
count on having both at once. - RAH
 
A

Alex Nichol

Bruce said:
To clear viruses or other malware from the "System Volume
Information," simply turn off the System Restore feature (Start > All
Programs > Accessories > System Tools > System Restore, System Restore
Settings), reboot, then re-enable System Restore, and reboot one last
time. This will delete all of your Restore Points, including the
corrupted one(s), and allow you start with a clean slate.

--

Or, I suggest, after cleaning the virus from elsewhere, wait for a new
clean point to be made (or make it manually) and then use the button in
'More Options' of Disk Cleanup to delete all but this most recent point.
The old ones will go, taking the infection along.

The only time to go into the SVI folder is if Restore has got in a
tangle so it is not working; then disable it and reboot and clear out
*everything* in SVI - on an NTFS disk you may have to 'Take Ownerships'
of the folder first
 

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