J
James
How can I get rid of a virus on a computer without taking it to the
repair shop or downloading anything.
James
repair shop or downloading anything.
James
T
Twayne
How can I get rid of a virus on a computer without taking it to the
You can't, without having downloaded AV. Why make life so hard?
Twayne
You can't, without having downloaded AV. Why make life so hard?
Twayne
K
Ken Blake, MVP
Getting rid of a virus depends on what the virus is and how long it's
been there. If the virus has caused sufficient damage, you may have to
reinstall Windows.
If not, you need to run an anti-virus program. Downloading is one way
to get an anti-virus program, but some of them can be bought in
stores.
G
Gerard Espinas
You can use an online antivirus from Trend Micro called HouseCall,
http://housecall.trendmicro.com/
I been using it and giving me a satisfactory results.
Regards,
Gerard Espinas
"What Are Your Most Common Computer Problems?"
http://ebizac.com/x/t.php/7233
M
Malke
James said:
The practical answer is "you can't". You need to get all tools and their
updates from a different, known-clean machine. I don't advocate using
on-line scanners since often a virus or malware will be active even during
Safe Mode With Networking. Since you didn't give any details about the
infection, all I can do is give you general removal steps. Again, you need
to get what you need elsewhere and save the tools and their updates on a
thumb drive or burn to CD-R. The infected machine should be taken off the
Internet and disconnected from the Local Area Network if there is one.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
Or here: Malwarebytes malware removal guides - http://tinyurl.com/5xrpft
When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.
Malke
B
Bruce Chambers
James said:
Use the antivirus application that identified the virus to remove it.
--
Bruce Chambers
Help us help you:
http://support.microsoft.com/default.aspx/kb/555375
They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin
Many people would rather die than think; in fact, most do. ~Bertrand Russell
The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
T
Tom [Pepper] Willett
Completely reformat and reinstall Windows.
: How can I get rid of a virus on a computer without taking it to the
: repair shop or downloading anything.
:
: James
: How can I get rid of a virus on a computer without taking it to the
: repair shop or downloading anything.
:
: James
K
Kaja
Well my friend I wish I had better news for you in regards to your question
but I do not. However I will provide you two options that fit your criteria:
1. You can go to www.symantec.com and for a fee based service they will
scan your entire computer for viruses and remove them or 2. call Microsft at
800-microsoft and ask for technical support and tell them you have a virus
and they will direct you to the security team of tech support. They will
charge you about $60 dollars. Both these options require no downloading and
no taking it in to a shop but cost money. You may want to get a quote from a
technician to see if you can get virus removal cheaper. Depending on what
virus you have you may need to reinstall Windows which is a major pain in the
ass, but might be neccessary. In that case a technician is probably your
best option. I hope this has been helpful. If you want to know how to
dispose of the virus yourself respond and I will see what I can do for you
but it would require downloading of programs. Merry Christmas and best
regards
Kaja
but I do not. However I will provide you two options that fit your criteria:
1. You can go to www.symantec.com and for a fee based service they will
scan your entire computer for viruses and remove them or 2. call Microsft at
800-microsoft and ask for technical support and tell them you have a virus
and they will direct you to the security team of tech support. They will
charge you about $60 dollars. Both these options require no downloading and
no taking it in to a shop but cost money. You may want to get a quote from a
technician to see if you can get virus removal cheaper. Depending on what
virus you have you may need to reinstall Windows which is a major pain in the
ass, but might be neccessary. In that case a technician is probably your
best option. I hope this has been helpful. If you want to know how to
dispose of the virus yourself respond and I will see what I can do for you
but it would require downloading of programs. Merry Christmas and best
regards
Kaja
J
James
I'll ask this question then. How do computer repair shops remove a
virus?
James
O
Olórin
I'll ask this question then. How do computer repair shops remove a
virus?
James
Well, they don't have magic "computer repair shop" anti-virus light sabres
They just do the same stuff as earlier detailed.What exactly is the problem you are trying to solve, and in what ways has it
not been addressed by earlier responses to your original question?
K
Kaja
First I have a question for you. Why do you think you have a virus? Perhaps
you do not? What behavior is your computer showing that makes you believe
you have a virus and when did this behavior start? Did you install or
unistall any programs? Did you delete any files? You could have spyware and
or malware or you may need to do some maintenance on your computer. If you
want I can walk you through the maintenance steps for Windows XP but it may
not solve your problem if you truly have a virus; however if you dont have a
virus and your computer has slowed down considerably this may help. As far as
virus removal I really think your best option is to pay a technican so they
can do a virus removal thoroughly whether it be to take it to a shop or have
a tech come to your home. I only know a little about virus removal. It can
be difficult for certain reasons and complicated. You need to know what kind
of virus you have and how deep the infection is. Viruses hide in deep files
the registry and hidden files and subfolders you cant see or access on your
computer, hence complete removal takes a good deal of technical experstise.
If a reinstallation of Windows is needed then that is way beyond my expertise
and you would be wise to fork out money to have it done. I hope this has
been helpful. Get back to me and answer my questions we will go from there.
Merry Christmas Bright Winter Solstice and best regards,
Kaja
you do not? What behavior is your computer showing that makes you believe
you have a virus and when did this behavior start? Did you install or
unistall any programs? Did you delete any files? You could have spyware and
or malware or you may need to do some maintenance on your computer. If you
want I can walk you through the maintenance steps for Windows XP but it may
not solve your problem if you truly have a virus; however if you dont have a
virus and your computer has slowed down considerably this may help. As far as
virus removal I really think your best option is to pay a technican so they
can do a virus removal thoroughly whether it be to take it to a shop or have
a tech come to your home. I only know a little about virus removal. It can
be difficult for certain reasons and complicated. You need to know what kind
of virus you have and how deep the infection is. Viruses hide in deep files
the registry and hidden files and subfolders you cant see or access on your
computer, hence complete removal takes a good deal of technical experstise.
If a reinstallation of Windows is needed then that is way beyond my expertise
and you would be wise to fork out money to have it done. I hope this has
been helpful. Get back to me and answer my questions we will go from there.
Merry Christmas Bright Winter Solstice and best regards,
Kaja
J
James
Now the virus isn,t on the computer I'm typing on which is a laptop,
but it's on a desktop computer a windows xp-service pack 3. You ask
"How do you know you have a virus"? It popped up many boxes at once to
download antivirus2009. I can't get on the internet with it now or
even run my Malwarebytes-Anti-Malware and sometimes have a hard time
clicking even the start menu-but I dont have to worry about the
inability to click now because the monitor won't work
James
PS: If you leave a computer unplugged for 5 days, will that get rid of
a virus? We had a computer with a threat on it and after it was
unplugged for several days then plugged back in-the threat was gone.
S
satinpc
try defragmenting your drives. click on start-->all
programs-->accessories-->system tools--> disk defragmentar. once here click
on your local disk which is c: and click defragment at the bottom. this
should sort it out. Or, press ctrl+alt+del and open task manager. now click
on processes and end any process that ends with .dll.(note: u may damage ur
pc if u end the wrong process)
programs-->accessories-->system tools--> disk defragmentar. once here click
on your local disk which is c: and click defragment at the bottom. this
should sort it out. Or, press ctrl+alt+del and open task manager. now click
on processes and end any process that ends with .dll.(note: u may damage ur
pc if u end the wrong process)
G
gls858
James said:
Check this link.
http://www.2-spyware.com/remove-antivirus-2009.html
It give the services that need to be stopped, the reg keys to be removed
and such. Then you should be able to get run Malwarebytes and make sure
it's gone.
gls858
G
gls858
gls858 said:
Now that was stupid LOL You just said you couldn't get on the net.
Try this
Antivirus 2009 manual removal:
Kill processes:
av2009.exe av2009[1].exe AV2009Install.exe Antivirus2009.exe
Delete registry values:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\
CurrentVersion\Run\15358943642955870504508370025739
HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\”Antivirus”
= “%ProgramFiles%\Antivirus 2009\Antvrs.exe”
HKEY_CURRENT_USER\Software\Antivirus
Unregister DLLs:
shlwapi.dll wininet.dll
Delete files:
av2009.exe av2009install.exe av2009install_0011.exe av2009[1].exe
Antivirus2009.exe ieupdates.exe scui.cpl %program_files%\\antivirus
2009\\av2009.exe %startmenu%\\antivirus 2009\\antivirus 2009.lnk
%startmenu%\\antivirus 2009\\uninstall antivirus 2009.lnk winsrc.dll
%desktopdirectory%\\antivirus 2009.lnk winsrc.dll ieupdates.exe
av2009install_0011.exe av2009install.exe %program_files%\\antivirus
2009\\av2009.exe
Delete directories:
C:\Program Files\Antivirus 2009
G
gls858
gls858 said:
Having a bad day today. Forgot to give the actual link I where I copied
that info. Also IIRC when I had to deal with AV2008 once we stopped the
process we were are to get on the net, but I'm going from memory.
http://www.2-spyware.com/remove-antivirus-2009.html
K
Kaja
Well I have troubleshooted this to the best of my ability. You are getting
pop ups which is one issue and then your software wont work which is another
issue and add to that if I am correct the monitor will no longer work.
Unplugging the computer will have no affect on your situation. I am not a
technician, just a guy with some expertise trying to help out. So there are
three issues we have now identified. As much as you do not want to shell out
any money or go to a repair shop given the complexity of the problem and the
fact that you have multiple issues which could be caused by a numbeer of
things including a virus and or spyware malware and Oh I forgot you cannot
connect so that is four issuess; Take your computer to a repair shop and pay
them whatever they want. It is the easiest solution.
Best regards,
Kaja
pop ups which is one issue and then your software wont work which is another
issue and add to that if I am correct the monitor will no longer work.
Unplugging the computer will have no affect on your situation. I am not a
technician, just a guy with some expertise trying to help out. So there are
three issues we have now identified. As much as you do not want to shell out
any money or go to a repair shop given the complexity of the problem and the
fact that you have multiple issues which could be caused by a numbeer of
things including a virus and or spyware malware and Oh I forgot you cannot
connect so that is four issuess; Take your computer to a repair shop and pay
them whatever they want. It is the easiest solution.
Best regards,
Kaja
O
Olórin
satinpc said:
Resoundingly splendid advice! Surprised you didn't go along with the "leave
your computer turned off for five days" notion too, as a last resort.
Sheesh.
James - ignore the above about defragmenting and killing processes. Just try
the other steps detailed earlier, printing from your net-connected machine
as necessary.
T
Twayne
try defragmenting your drives. click on start-->all
What in hell are you talking about? Defrag will do absolutely nothing
for the problem under discussion. And your Task Manager advice is
downright silly, not to mention useless. Good grief! Did you reply to
the right thread here?
What in hell are you talking about? Defrag will do absolutely nothing
for the problem under discussion. And your Task Manager advice is
downright silly, not to mention useless. Good grief! Did you reply to
the right thread here?
D
Daave
Use the good computer to go to this Web page:
http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009
If that doesn't work, you will need expert guided help. Go back to
Malke's post and see her links; all the information you need is there.