AVG Virus software

[Peter Buttuls]

Hi,
I use the free version of AVG. When I looked at my VIRUS VAULT I saw about
10 entries, some
described as virus, but I am not sure what to do to get rid of these things.
Do I select EMPTY VAULT
or else select each item and click on DELETE ?

Thanks,
Peter

 

[Tom Willett]

Since it's not part of Windows XP, you would ask here:
http://forums.avg.com/us-en/avg-free-forum

: Hi,
: I use the free version of AVG. When I looked at my VIRUS VAULT I saw about
: 10 entries, some
: described as virus, but I am not sure what to do to get rid of these
things.
: Do I select EMPTY VAULT
: or else select each item and click on DELETE ?
:
: Thanks,
: Peter
:
:

 

[philo]

Hi,
I use the free version of AVG. When I looked at my VIRUS VAULT I saw about
10 entries, some
described as virus, but I am not sure what to do to get rid of these things.
Do I select EMPTY VAULT
or else select each item and click on DELETE ?

Thanks,
Peter

yes


just empty the vault

 

[David H. Lipman]

From: "Peter Buttuls" <[email protected]>

| Hi,
| I use the free version of AVG. When I looked at my VIRUS VAULT I saw about
| 10 entries, some
| described as virus, but I am not sure what to do to get rid of these things.
| Do I select EMPTY VAULT
| or else select each item and click on DELETE ?

| Thanks,
| Peter


Peter:

The Virus Vault is what AVG calls their "qurantine". Keep the files in qurantine for 2 ~
3 weeks. If the files were falsely accused (False Positive Declarations) then they can be
restored to their working location. If they were indeed found to be malware, delete them
after that 2 ~ 3 week period.

 

[Big_Al]

David H. Lipman said this on 12/28/2009 5:37 PM:

From: "Peter Buttuls" <[email protected]>

| Hi,
| I use the free version of AVG. When I looked at my VIRUS VAULT I saw about
| 10 entries, some
| described as virus, but I am not sure what to do to get rid of these things.
| Do I select EMPTY VAULT
| or else select each item and click on DELETE ?

| Thanks,
| Peter


Peter:

The Virus Vault is what AVG calls their "qurantine". Keep the files in qurantine for 2 ~
3 weeks. If the files were falsely accused (False Positive Declarations) then they can be
restored to their working location. If they were indeed found to be malware, delete them
after that 2 ~ 3 week period.

IIRC if you restore a file due to a false positive, you may have to add
that file to the exclusion list so it will not be detected again.

 

[David H. Lipman]

From: "Big_Al" <[email protected]>

| David H. Lipman said this on 12/28/2009 5:37 PM:

| IIRC if you restore a file due to a false positive, you may have to add
| that file to the exclusion list so it will not be detected again.

That may be true. However that's why one should wait 2 ~ 3 weeks such that the end-user
gives the AV company time to to apply a negative signature or remove the actual signature
causing the False Positive declaration.

Such actions vary from company to company. In the case of Avast faslsley detecting VBS:Zulu
on various Microsoft web pages (two years ago or so), it took Avast 2 months to correct
the False Positive (after being notified of the condition). However in this case the
detection was on a web page and not a file and thus there was nothing in a quarantine to
work with.