HIDcompliant hardware driver problem installed wrongdriver@mouse s

G

Guest

I have made a very stupid "mouse functionality" hardware device update
selection and now find myself unable to use my desktop as my mouse pointer
won't move; so i can't select anything on my computer.
Specifically, i did the following:
Clicked on "start,"
Then "control panel"
Clicked on "mouse icon"
clicked on mouse icon and that opened the "HID-compliant mouse Properties"
window
which opened the "mouse Properties" window
I selected the "hardware tab"
selected the "properties" box in the lower right hand corner of the window
which opened the "HID-compliant mouse Properties" window
selected the "driver tab"
selected "update driver"
selected "Install from a list or specific location (Advanced)"
clicked "next"
selected "Don't search. I will select the driver to install"
this is where i made the critical error: selecting the "HID-compliant device
driver"
selected "next"
then "finish"
now my mouse pointer is stuck in one place on my screen and i don't know how
to undo this most stupid and embarrassing error
my desktop is now unusable
i am indebted to anyone kind and knowlegeable enough to help me undo this
error and restore functionality to my desktop.
many thanks, in advance
technot
 
D

David Vair

Do as you did before through control panel, but when you are on the driver tab do a roll back
driver. You will need to use the keyboard to get there using the windows key, arrows and tab to
manuever.
 
G

Guest

thanks david for your reply.
i was able to navigate all the way to the "properties tab," next to the
"troubleshooting tab," when selecting the mouse icon in my control
panel.......but i can't get the "properties tab" to open; and that is where
the driver update and rollbacks are, at least that is the way i initially got
to the driver update, in the first place.

is there another way to get into the mouse hardware properties?

whether you can lead me to that solution, or not; i want to extend my
thanks, for your reply and attempt to assist me.

respectfully,

technot
--
"the world will not solve it''s current problems with like-minded thinking."
-albert einstein


David Vair said:
Do as you did before through control panel, but when you are on the driver tab do a roll back
driver. You will need to use the keyboard to get there using the windows key, arrows and tab to
manuever.
 
D

David Vair

When the properties box is "highlighted" press your space bar and the box will be activated. Once
the properties open up do a shift tab to get to the top tabs 1 arrow over to the driver tab and tab
down to roll back drive when this is highlighted press the space bar to activate.
--
Dave Vair
CNE, CNA, MCP, A+, N+

technot said:
thanks david for your reply.
i was able to navigate all the way to the "properties tab," next to the
"troubleshooting tab," when selecting the mouse icon in my control
panel.......but i can't get the "properties tab" to open; and that is where
the driver update and rollbacks are, at least that is the way i initially got
to the driver update, in the first place.

is there another way to get into the mouse hardware properties?

whether you can lead me to that solution, or not; i want to extend my
thanks, for your reply and attempt to assist me.

respectfully,

technot
 
G

Guest

Have you tried turning the computer off, unplugging the mouse, turn the
computer on without the mouse connected enter windows, turn back off,
reconnect your mouse or a spare PS2 or USB, I guess it depends on what you
had connected to begin with, you don't say.. My USB mouse works fine with the
HID settings, so go figure..
Windows may re-detect it or the replacement (PS2 or USB mouse) properly..?
Try both and just reboot..?
Cheers
j;-j
 
G

Guest

thanks for your response Jaymon.

i didn't need to try your suggestion as a previous answer did the trick,
but, with that said i am most appreciative of your kind attempt to help me
out.

many thanks,

technot
 

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