help with restore

[scattynat1]

hello i would like to a factory restore on my mums dell dimension desktop
2300 could anyone tell me how
it didnt come with a restore disc but it did come with a wndows xp disc so i
reinstalled this and deleted the partition then reinstalled in ntfs but now i
cant change screen resolution or load any discs to reinstall other software
like the internet
please help!

 

[Rock]

hello i would like to a factory restore on my mums dell dimension desktop
2300 could anyone tell me how
it didnt come with a restore disc but it did come with a wndows xp disc
so i
reinstalled this and deleted the partition then reinstalled in ntfs but
now i
cant change screen resolution or load any discs to reinstall other
software
like the internet
please help

You need to load all the drivers after doing the XP install. There should
be a separate disk with all the drivers. If you don't have it contact Dell
support for help.

 

[Malke]

hello i would like to a factory restore on my mums dell dimension
desktop 2300 could anyone tell me how
it didnt come with a restore disc but it did come with a wndows xp
disc so i reinstalled this and deleted the partition then reinstalled
in ntfs but now i cant change screen resolution or load any discs to
reinstall other software like the internet
please help!

I don't know why you wouldn't be able to "load any discs", but after you
did the operating system install you needed to install the drivers for
all the hardware. You will have received a Dell Resource CD that will
have the drivers. If you can't find it, you'll need to go to Dell's
tech support website for your specific model computer and download the
drivers. Obviously, you'll need to do this from a computer that has a
working Internet connection and a cd burner.

Malke

 

[scattynat1]

i have these discs but when i try to install them i get a pop-up saying
macromedia has caused an error and has to shut down

hello i would like to a factory restore on my mums dell dimension
desktop 2300 could anyone tell me how

[quoted text clipped - 3 lines]

reinstall other software like the internet
please help!

I don't know why you wouldn't be able to "load any discs", but after you
did the operating system install you needed to install the drivers for
all the hardware. You will have received a Dell Resource CD that will
have the drivers. If you can't find it, you'll need to go to Dell's
tech support website for your specific model computer and download the
drivers. Obviously, you'll need to do this from a computer that has a
working Internet connection and a cd burner.

Malke

 

[Rock]

i have these discs but when i try to install them i get a pop-up saying
macromedia has caused an error and has to shut down

hello i would like to a factory restore on my mums dell dimension
desktop 2300 could anyone tell me how

[quoted text clipped - 3 lines]

reinstall other software like the internet
please help!

I don't know why you wouldn't be able to "load any discs", but after you
did the operating system install you needed to install the drivers for
all the hardware. You will have received a Dell Resource CD that will
have the drivers. If you can't find it, you'll need to go to Dell's
tech support website for your specific model computer and download the
drivers. Obviously, you'll need to do this from a computer that has a
working Internet connection and a cd burner.

Malke

Obviously something is wrong with your setup. Macromedia shouldn't be a
factor in a clean install.

Here is a link for how to do a clean install. You might want to start over.
http://www.michaelstevenstech.com/cleanxpinstall.html

 

[scattynat1]

thankyou i will try this

i have these discs but when i try to install them i get a pop-up saying
macromedia has caused an error and has to shut down

[quoted text clipped - 14 lines]
Obviously something is wrong with your setup. Macromedia shouldn't be a
factor in a clean install.

Here is a link for how to do a clean install. You might want to start over.
http://www.michaelstevenstech.com/cleanxpinstall.html