help with my sad 9800pro woes

[P J C]

I have a major problem with my card, long story, here it goes..

I bought a video card from newegg a week back, a sapphire 9800pro, good
deal.
It came and I installed, after cleaning up all remnants of nvidia's drivers.
games didn't work right,
which I figured because I definitely needed a fresh install. The weird thing
was that I couldn't get an install to finish without getting a bluescreen,
mostly saying it was due to an ntfs.sys error.
After trying and trying, I put my old ti4200 back in, everything installed
and worked without a hitch.
I rma'd my card back and newegg sent a new one.
I'm having the exact same problems with my exchanged card. I do know that
they gave me a different card.
The first one had hynix (I think that's right) and this one has samsung ram.
New observations with the new replacement card.. I am able to view the ati
demos without a problem
(despite the occasional crash), I can play armed and dangerous (despite
again, some crashing).
But I am getting blue screens about win32k.sys ( 0x0000008E), and my friend,
the ntfs.sys error.
I don't know what to do, I've tried everything I could think of, as well as
tried to locate an answer online.

Thank you for any help

My system..

Athlon XP2500+ barton
Sapphire Radeon 9800pro 128mb
------ OLD CARD - Albatron Ti4200p Turbo
Asus A7V8X-X
Corsair XMS - 512mb pc3200
Maxtor 160gb IDE 7200rpm - 8mb cache
Maxtor 250gb IDE 7200rpm - 8mb cache
Liteon CDRW 52x24x52
Creative Ovation DVD 12x
Kworld TV Tuner Card
8 in 1 internal media reader
NEC usb 2.0 card
Audigy 2 soundcard
Lian-Li aluminum box

 

[JAD]

in the bios 'reset configuration data' to YES
also turn off/down video settings- fast writes-aperture etc.
remove any 'extra' peripherals, nothing in PCI slot #1. free up has much
resources for the card to use then put them back once you have gotten a stable system
And as always, check the PSU voltages. this is no easy task, as checking voltages under load is hard to accomplish. You can find out
basic voltages from 'hardware monitor in bios.

 

[P J C]

thanks and I left out my power supply which is an enermax 431watt.
JAD, I also have my PCI config'd where it's AGP, space, card, space, etc..
my bios says the voltages are
VCORE: 1.61
+3.3: 3.34
+5v: 4.99
12v: 12.35
not under much load though.

in the bios 'reset configuration data' to YES
also turn off/down video settings- fast writes-aperture etc.
remove any 'extra' peripherals, nothing in PCI slot #1. free up has much
resources for the card to use then put them back once you have gotten a stable system
And as always, check the PSU voltages. this is no easy task, as checking

voltages under load is hard to accomplish. You can find out

 

[GTX_SlotCar]

I'm going to ask you a couple questions:
I'm assuming you're running XP, not W2K, is this correct?
You had your Ti4200 installed and at some point converted to ntsf file
system, is this correct?

It could be that ntsf.sys is corrupted. If you were already running ntsf
when you installed your Ti4200, it may have become corrupted later on.
Assuming you've tried a few things with the ATI drivers and can't seem to
find a solution there, it makes sense to look elsewhere.
You might try running check disk and see if it shows errors. If that doesn't
work, try re-installing ntsf.sys.

Start your computer with the XP cd in your cd drive.
You'll be prompted to repair XP installation using Recovery Console.
Press R to select it.
At the command prompt, type:
cd \windows\system32\drivers <enter>
(This will put you in the correct directory.)
then:
ren ntfs.sys ntfs.old <enter>
(This will rename ntfs.sys to ntsf.old, creating a backup.)
then:
copy cd:\i386\ntfs.sys drive:\windows\system32\drivers <enter>
(note: in this case, "cd" is the drive letter for your cd-rom drive.)
Remove the XP CD and type quit, and then press <enter> to quit the Recovery
Console.
Restart Windows XP.

It may be a long shot, but it should only take 5 minutes. You'll spend at
least that much time trying other things.

Gary

--

Tweaks & Reviews
www.slottweak.com

 

[P J C]

Hey Gary, thanks for the info.
I have always used ntfs and yes I am using XP Pro.
I just tried what you recommended but that didn't work.
It was worth a shot.
I believe it may be a conflict between the video card and the kt400 chipset.
I am thinking of getting an abit ns-7, I hear it will work far better.
But then my only problem is not screwing up my cpu flush with artic silver
5.
Any recommendations?
Thanks
Paul

 

[Tapioca]

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Are you using a large system cache with xp, this can mess up things with an
ati card, there is a registry fix on ati.com to sort out this error.

http://www.ati.com/support/infobase/4217.html

Tapioca

Hey Gary, thanks for the info.
I have always used ntfs and yes I am using XP Pro.
I just tried what you recommended but that didn't work.
It was worth a shot.
I believe it may be a conflict between the video card and the kt400 chipset.
I am thinking of getting an abit ns-7, I hear it will work far better.
But then my only problem is not screwing up my cpu flush with artic silver
5.
Any recommendations?
Thanks
Paul

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[P J C]

Hi Tapioca,
I tried your suggestion, no avail.
Hmmm..... I really wish that such major companies would make sure that they
inform
their customers of known issues beforehand.
I've actually just bought an abit nf-7, dual channel etc...it's also an
nforce2 chipset,
which I know is compatible with the ATI.
thanks